Frank Reig

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ChargerHelp co-founder, CEO Kameale C. Terry is heading to TC Sessions: Mobility 2021

Thousands of electric vehicle charging stations will be built around the country over the next decade. ChargerHelp!, founded in January 2020 by Kameale C. Terry and Evette Ellis, wants to make sure they stay up and running.

The idea for the on-demand repair app for EV charging stations came to Terry when she was working at EV Connect, where she held a number of roles including director of programs and head of customer experience. She noticed long wait times to fix non-electrical issues at charging stations due to the industry practice to use electrical contractors.

“When the stations went down we really couldn’t get anyone on site because most of the issues were communication issues, vandalism, firmware updates or swapping out a part — all things that were not electrical,” Terry said in an interview with TechCrunch earlier this year.

After Terry quit her job to start ChargerHelp!, she joined the Los Angeles Cleantech Incubator, where she developed a first-of-its-kind EV Network Technician Training Curriculum. Shortly after, Terry and Ellis were accepted into Elemental Excelerator’s startup incubator and have landed contracts with major EV charging network providers like EV Connect and SparkCharge.

The company uses a workforce-development approach to hiring, meaning that they only hire in cohorts. Workers receive full training, earn two safety licenses, are guaranteed a wage of $30 an hour and receive shares in the startup, Terry said.

We’re excited to announce that Kameale Terry will be joining us at TC Sessions: Mobility 2021, a one-day virtual event that is scheduled June 9. We’ll be covering a lot of ground with Terry, from how she developed her EV repair curriculum to what she sees in the company’s future.

Each year TechCrunch brings together founders, investors, CEOs and engineers who are working on all things transportation and mobility. If it moves people and packages from Point A to Point B, we cover it. This year’s agenda is filled with leaders in the mobility space who are shaping the future of transportation, from EV charging to autonomous vehicles to urban air taxis.

Among the growing list of speakers are Rimac Automobili founder Mate RimacRevel Transit CEO Frank Reig, community organizer, transportation consultant and lawyer Tamika L. Butler and Remix/Via co-founder and CEO Tiffany Chu, who will come together to discuss how (and if) urban mobility can increase equity while still remaining a viable business.

Other guests include Motional’s President and CEO Karl Iagnemma, Aurora co-founder and CEO Chris Urmson, GM‘s VP of Global Innovation Pam FletcherScale AI CEO Alexandr WangJoby Aviation founder and CEO JoeBen Bevirt, investor and LinkedIn founder Reid Hoffman (whose special purpose acquisition company just merged with Joby), investors Clara Brenner of Urban Innovation FundQuin Garcia of Autotech Ventures and Rachel Holt of Construct CapitalZoox co-founder and CTO Jesse Levinson.

We also recently announced a panel dedicated to China’s robotaxi industry, featuring three female leaders from Chinese AV startups: AutoX’s COO Jewel LiHuan Sun, general manager of Momenta Europe with Momenta, and WeRide’s VP of Finance Jennifer Li.

Don’t wait to book your tickets to TC Sessions: Mobility as prices go up at the door. Grab your passes right now and hear from today’s biggest mobility leaders.

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Revel’s Frank Reig shares how he built his business and what he’s planning

It’s only been three years since they hit the streets and Revel’s blue electric mopeds have already become a common sight in New York, San Francisco and a growing number of U.S. cities. However, Revel founder and CEO Frank Reig has set his sights far beyond building a shared moped service.

In fact, since the beginning of 2021, Revel has launched an e-bike subscription service, an EV charging station venture and an all-electric rideshare service driven by a fleet of 50 Teslas.

So we caught up with Reig to talk about what he learned from building the company, how Revel’s business strategy has evolved, and what lies ahead.

Before we get to the good stuff, here’s some background:

The idea for Revel seems like it came from the classic entrepreneur’s guidebook: Reig had a need that no existing company addressed. He’d seen mopeds used as major, if not dominant, forms of transportation as he traveled around Europe, Asia and Latin America, and he wondered why this logical (and fun) mode of transport was largely absent from American cities in general, and in his hometown, New York City, in particular.

So in 2018, Reig quit his job, raised $1.1 million from 57 people, and launched a small pilot program involving 68 mopeds in Brooklyn. In May 2019, he raised $4 million in VC funding, which helped him expand to 1,000 electric mopeds across Brooklyn and Queens. Revel secured another $33.8 million in September 2019, in a round that included funding from Ibex Investments, Toyota Ventures, Maniv Capital, Shell and Hyundai, according to Reig. This has allowed the founder to execute a grander plan to build an electric mobility company.

The company now operates more than 3,000 e-mopeds in New York City, and has another 3,000 across Washington, D.C., Miami, Oakland, Berkeley and San Francisco.

TechCrunch: You’ve added three new business lines and told us previously that you have more on the way. That’s a lot.

Frank Reig: Yes, we have had a busy start to 2021! We began the year announcing our fast-charging stations across the city that will help fill the large gap in infrastructure to support the wide-scale adoption of EVs. We launched our e-bike subscription program to offer New Yorkers another way to navigate their city, and with our newly announced electric ride-sharing program, we are solving the “chicken and egg” problem of EV charging and demand. We are focused on building out these business lines and our moped business as well and very much looking forward to what is to come.

When shared micromobility companies expand, they often just offer different vehicles. You seem to be going, “Ok, we’ll offer a different vehicle — an e-bike, but it’s a subscription. And we’re also doing electric vehicle chargers, and let’s add an EV rideshare to the mix.” It’s pretty broad.

If we’re talking about electrifying mobility in major cities, it starts with infrastructure. And we’re the company rolling up our sleeves and doing it now by building that infrastructure and operating fleets. Because in a city like New York, the infrastructure does not exist for electric mobility.

There are a few Tesla superchargers around the city, usually behind parking paywalls, so you have to pay the garage to even use it. And, of course, you need a Tesla for that infrastructure to even be relevant. And when you think about other public fast-charging access points in the city, they are few and far between. We’re building 30 in one site and many more beyond that in 2021.

New York is a complicated city to operate in, so it’s easier for us to add e-bikes as a service because I already have the infrastructure and on-the-ground operations that we built with the mopeds. I have multiple warehouses throughout this city. I have full-time staff that I’ve employed, from field technicians to mechanics, and a fleet of over 3,000 vehicles on the streets in New York. So it’s a natural extension of the platform to be able to add another product to it, to reach a new type of user, or to supplement the use case of our current moped users. All we needed to do was finance some e-bikes, and then you have another line of business.

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