F82016
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TechCrunch launches a personalized news recommendations bot on Facebook Messenger
We’re excited to announce the launch of the first cross-platform and personalized news recommendations bot on Facebook Messenger. The bot is part of Facebook’s “Agents for Messenger” program revealed at F8, and it will help our readers get the news they want from us in a more conversational way. Read More
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Salesforce and Zendesk want to help brands manage Facebook Messenger traffic
No sooner had Facebook announced it was opening up Messenger for developers to build bots, when two players with an eye on sales and service in the enterprise — Salesforce and Zendesk — announced new products to manage Messenger traffic on their respective platforms.
Salesforce announced Salesforce Messenger, a way for customers to communicate directly with brands through the… Read More
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Facebook starts allowing “Sponsored Messages” ads
Facebook launched its Messenger chatbot platform today, but how will it make money on it? By charging businesses to send re-engagement messages to people who’ve already voluntarily started a conversation with them. These “Sponsored Messages” are currently in testing, with a small test of advertisers, and are being heavily monitored by Facebook to prevent them getting spammy.… Read More
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Facebook lets users record Facebook profile videos in third-party apps
Facebook today launched the Facebook Profile Expression Kit, which gives third-party developers a way to publish videos recorded on their apps as profile pictures on Facebook. The service was announced at the company’s annual developer conference, f8, in San Francisco today. Videos that are recorded on third-party services can now be used as profile videos with the new tools. Details are… Read More
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Facebook launches Messenger platform with chatbots
Facebook will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots. By providing utility through its huge developer and business ecosystem, Facebook could boost loyalty with Messenger, one-up SMS and keep up with chat competitors like Kik, Line and Telegram that have their own bot platforms.
This confirms… Read More
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