Providing emergency and security services to employees, Base Operations raises $1M

Published October 28, 2019

In 2017, when a destructive earthquake struck Puebla, Mexico, sending shock waves to Mexico City and destroying buildings in the nation’s megalopolis and its surrounding suburbs, both public and private emergency services sprung into action.

For multinational corporations operating in the city it was a test of their internal support services, which were established to meet the “duty of care” requirements that multinationals have to their foreign employees. That’s a minimum threshold which companies must meet to ensure the safety of their employees.

After the Mexico City earthquake, at least one Fortune 500 insurance company found its services lacking. It took two weeks for the company to contact all of its employees and account for everyone.

So the company turned to a new Washington-based startup called Base Operations to see if they could do a better job.

Founded by a former security and risk management consultant, Cory Siskind, Base Operations uses a suite of hosted software services and mobile applications to provide security updates to corporate customers and their employees.

The insurance company tested Base Operations’ check-in feature to see how it would perform in a simulated natural disaster and Siskind said that Base Operations had identified the location of 80% of the company’s workforce in less than two days. More than half of the company’s employees checked in within the first 24 hours.

Base Operations offers a dashboard for corporate customers to monitor their employees’ locations and for staff traveling abroad, the company has an app that provides geo-tagged alerts on potential risks based on an individual’s location.

“This is a compliance situation for companies… They have to do it,” says Siskind. “We work with a company’s chief security officers and travel security. If you send people off into an emerging market with a risk PDF… It’s not dynamic information and it just sits in a report and nobody reads it.”

Companies with a sales or marketing team traveling around need to have some sort of tool to meet their compliance regulations and duty of care standards, says Siskind.

“We have a whole set of features that nudge towards safer behaviors so that you don’t end up getting mugged and so that you don’t end up in a situation that would be damaging to you,” she says.

Siskind recently raised $1 million for Base Operations from investors including Glasswing Ventures, Spiro Ventures, the Latin American early-stage investment firm Magma Partners and Good Growth Capital. Base Operations graduated from Techstars Impact Accelerator in 2018.

The money from the company’s most recent round will be used to expand the company’s sales and marketing efforts and continue its research and development.

So far, the company has three customers, including the undisclosed insurance provider, the energy company Enel and another, yet unnamed, corporation.

Base Operations provides its services in 15 cities, including: Mexico City, São Paulo, Rio de Janeiro, Buenos Aires, Santiago, San Juan (Puerto Rico) and San Jose (Costa Rica).

China’s BYD further drives into Chile with 100 electric buses

Published December 14, 2018

Over the past few years, Chinese automaker giant BYD has been on a partnership spree with cities across China to electrify their public transportation systems, and now it’s extending its footprint across the globe. On Thursday, BYD announced that it has shipped 100 electric buses to Santiago, the capital city of Chile.

The step marks the Chinese firm’s further inroads into the Latin American country where a green car revolution is underway to battle smog. BYD’s first batch of vehicles arrived in Santiago last November, and the Warren Buffett-backed carmaker remains the only electric public bus provider in the country.

Chile is on the map of China’s grand Belt and Road Initiative, aiming to turbocharge the world’s less-developed regions with infrastructure development and investments. “With the help of ‘One Belt One Road,’ BYD has successfully entered Chile, Colombia, Ecuador, Brazil, Uruguay and other Latin American countries. As the region accelerates its electric revolution, BYD may be able to win more opportunities,” said BYD in a statement.

President of Chile Mr. Sebastián Piñera rides the BYD electric bus. / Credit: BYD

The 100 buses embarked on a 45-day sea voyage from BYD’s factory in eastern China to land on the roads of Santiago. They sport the Chilean national colors of red and white on the exterior and provide USB charging ports inside to serve a generation who live on their electronic devices.

The fleet arrived through a partnership between BYD and Enel, a European utility juggernaut that claims to make up 40 percent of Chile’s energy sales in 2017. Enel has purchased the fleet from BYD and leased them to local transportation operator Metbus while the Chilean government set the rules and standards for the buses, a BYD spokesperson told TechCrunch.

Local passengers graded BYD’s electric vehicles at 6.3 out of 7, well above the 4.6 average of the Santiago public transportation system, according to a survey jointly produced by Chile’s Ministry of Energy, as well as Ministry of Transport and Telecommunications. Respondents cited qualities such as low noise level, air conditioning and USB charging that the buses deliver.

Santiago currently has 7,000 public buses running on the road, among which 400 get replaced every year. A lot of the new ones will be diesel-free as the Chilean government said it aims to increase the total number of electric vehicles by tenfold by 2022.

As electric vehicles make a move to the mainstream, utilities are taking notice

Published October 25, 2017

In a move highlighting the growing importance of electric charging stations to utilities, Italian power giant Enel has bought a small, fast-growing California developer of charging stations and power management software. Through its EnerNOC subsidiary, Enel acquired Electric Motor Werks in a transaction that could be a harbinger of things to come. Read More