digital well-being
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Instagram prototypes ‘Latest Posts’ feature
Instagram users who miss the reverse chronological feed might get a new way to see the most recent pics and videos from who they follow. Instagram has been spotted internally prototyping a “Latest Posts” feature. It appears as a pop-up over the main feed and brings users to a special area showing the newest content from their network.
Instagram Latest Posts
For now, this doesn’t look like a full-fledged “Most Recent” reverse-chronological feed option like what Facebook has for the News Feed. But if launched, Latest Posts could help satisfy users who want to make sure they haven’t missed anything or want to know what’s going on right now.
The prototype was discovered by Jane Manchun Wong, the master of reverse engineering who’s provided tips to TechCrunch on scores of new features in development by tech giants. She generated the screenshots above from the code of Instagram’s Android app. “Welcome Back! Get caught up on the posts from [names of people you follow] and 9 more” reads the pop-up that appears over the home screen. If users tap “See Posts” instead of “Not Now” they’re sent to a separate screen showing recent feed posts.
We’ve reached out to Instagram for a confirmation of the prototype, more details and clarification on how Latest Posts would work. The company did not respond before press time. However, it has often confirmed the authenticity of Wong’s findings and some of the features have gone on to officially launch months later.
[Update 2/14 7am pacific: Instagram has now confirmed the authenticity of the prototype with a spokesperson telling TechCrunch [and later tweeting] that “This early prototype is from a recent hackathon – it is not available to anyone publicly, and we have no plans to test or launch it at this time.” Typically a feature like this is first prototyped internally, then sometimes tested externally if it meshes with Instagram’s objectives, and only then launched officially if the test results are positive.]
Back in mid-2016, Instagram switched away from a reverse-chronological feed showing all the posts of people you follow in order of decency. Instead, it forced all users to scroll through an algorithmic feed of what it thinks you’ll like best, ranked based on who and what kind of content you interact with most. That triggered significant backlash. Some users thought they were missing posts or found the jumbled timestamps confusing. But since algorithmic feeds tend to increase engagement by ensuring the first posts you see are usually relevant, Instagram gave users no way to switch back.
Instagram previously tried to help users get assurance that they’d seen all the posts of their network with a “You’re All Caught Up” insert in the feed if you’d scrolled past everything from the past 48 hours. Latest Posts could be another way to let frequent Instagram users know that they’re totally up to date.
That might let people close the app in confidence and resume their lives.
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This browser extension unhides Instagram Likes
Instagram is hiding Like counts to make people feel better. But what if you’re curious, competitive or just petty? Now you can re-embrace the popularity contest by installing the Socialinsider Chrome extension that reveals Instagram Like and comment counts. “The Return of the Likes” extension overlays the numbers of Likes and comments on the top-right corner of posts on Instagram’s website. If you don’t want Instagram’s overprotective helicopter parenting, now you can download the extension here to put an end to it.
Obviously, it’s not as useful as showing Like counts right in the Instagram mobile app. You probably aren’t going to switch to browsing Insta just on the web, but if you see a post you want to know the Like count of, you can easily send yourself the permalink and open it on a computer.
Instagram is currently testing hiding Like counts with a percentage of users in every country worldwide. It started the experiment in Canada in April before adding six more countries in July and then the U.S. last month. Facebook launched a similar hidden likes experiment in Australia in September.
TechCrunch tested Return of the Likes and verified that it works. It comes from social media analytics company Socialinsider, which offers software for measuring engagement and benchmarking performance against competitors. The company insists that “No data is sent to Socialinsider servers.” We asked Instagram if the Chrome extension was in compliance with the app’s rules, and will update if we hear back.
As social media evolves, the emerging trend is for platforms to step in to protect users. In many cases, it’s warranted. Like counts can hurt people’s well-being by leading them into envy spirals comparing themselves against peers, or coercing them to self-censor to avoid an embarrassingly low Like count. Still, the question remains whether users deserve control over their own experience. Should we be able to opt back in to seeing Like counts, the way we have controls over block lists of offensive words?
After the platforms step up to ensure safety, we’ll have to decide when we want to step in and demand to see what’s been covered up.
Additional reporting by Lucas Matney
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Camp Grounded Digital Detox returns after founder’s death
Summer camp for adults and beloved tech-free weekend getaway Camp Grounded ground to a halt in 2017. Its big-hearted founder, Levi Felix, who’d espoused the joys of trading screens for nature walks, was tragically killed by brain cancer at just age 32. Left in his wake was a mourning community that had lost their digital detox rally just as everyone was realizing the importance of looking up from their phones.
As an attendee, I’d been impressed by how the founder (known as Professor Fidget Wigglesworth at camp) used playfulness and presence to transport us back to childhood, before we got hooked on the internet. But he also broke people’s addiction to shame, mandating that anyone who screwed up in a sports game or talent show announce “I’m awesome,” and be met with a cheer from the crowd, “you’re awesome!”
Attendees compete in camp-wide games
Luckily, one of Felix’s elementary school friends, Forest Bronzan, wants to write a happier ending to this story. Almost three years after it went into hibernation following its creator’s death, Bronzan has acquired Camp Grounded and its parent company Digital Detox .
Camp Grounded will relaunch in May 2020 as two back-to-back weekend retreats at Northern California’s gorgeous Camp Mendocino. Attendees will again leave their devices in Tech Check lockers run by hazmat-suit wearing staffers, assume nicknames and stop the work talk. They’ll get to play in the woods like technology never existed, indulging in Camp Grounded favorites, from archery to arts & crafts to bonfire singalongs about enthusiastic consent. However, to simplify logistics, Camp Grounded will no longer hold sessions in New York, North Carolina or Texas.
The company will also organize more four-hour Unplugged Nights in cities around the country where partiers can switch off their phones and make new friends. The idea is to give a broader range of people a taste of the Grounded lifestyle in smaller doses. Those interested in early access to tickets for all of Digital Detox’s events can sign up here.
Camp Grounded’s Tech Check staffers confiscate attendees’ devices upon their arrival (Image Credit: Daniel N. Johnson)
Meanwhile, Digital Detox will start a new business of education and certifications for K-12 schools, coaching teachers and parents on how to gently reduce students’ screentime. Schools will pay per student like a Software-as-a-Service model. Through research by a few PhDs, the company will recommend proper rules for using tech in and out of the classroom to minimize distraction, and empathetic penalties for violations.
The obvious question to ask, though, is if Bronzan is just some business guy coming to coin off the anti-tech trend and Felix’s legacy. “I’m not Apple coming in and buying the company. This isn’t a tech acquisition,” Bronzan insists at a coffee shop in San Francisco. “I knew Levi before anyone else knew Levi. We went trick-or-treating and played in school band together. I went to the first Digital Detox summit, and brought my company year after year. I’ve been involved from the beginning, seeing Levi’s passion and inspiration.”
Levi Felix and Forest Bronzan (from left) in 1996
Fidget had an innately soothing camp counselor vibe to him that Bronzan doesn’t quite capture. He’d previously built and sold Email Aptitude, a CRM and email agency, not an event or education business. But he truly seems to mean well, and he’s earned the support of Digital Detox’s team.
“My mission was to find someone that was as excited and ferocious as Levi and I were when we started Digital Detox to further it as a movement,” says Brooke Dean, Felix’s wife and co-founder. “It was imperative that the person running DD and CG had actually experienced the magic. This person had to be more than a lover of camp and nature, they also needed the hard skills and successful track record of running a company. Forest is stable, business-minded and also finds value in that very unique magic.”
Brooke Dean and Levi Felix (foreground, from left) at Camp Grounded
Bronzan tells me the acquisition includes a cash component (“We’re not talking eight figures”) and a capital investment in the business, both funded by his email company’s exit. Two other individuals and one company had also expressed interest. Dean and Felix’s brother Zev will retain equity in the company, and she’ll stay on the board of directors. The trio are launching the Levi Felix Foundation that will donate money to brain cancer research.
While moving into education might seem like a left turn for Digital Detox after throwing events since 2012, Dean says, “Levi was planning on going back to school and was deeply interested in being an academic in this field. We always believed that there needed to be evidence in order to convince the masses that being outside and connecting with other human beings ‘IRL’ is critical to our health and longevity.”
Some alarming stats the organization has already uncovered include:
- 77% of people check or pretend to check their phone to avoid talking to others
- 38% feel less connected to their partner or close friend due to cell phone use
- Nearly 20% check their phone while having sex
“We want to eventually be the central source of tools on how tech is affecting lives and relationships at all age levels,” Bronzan tells me. It’s zeroing in on how compulsive behaviors like endless scrolling increase anxiety and depression, and how parents glued to their devices train children to not be present. The father of two kids under age five, Bronzan knows a weekend at camp in your 20s or 30s is too little too late to seriously address the crisis of fractured attention.
Digital Detox’s new CEO says he’s heartened by the progression of some of Felix’s ideals, as with the Time Well Spent movement. The screentime dashboards launched by tech companies don’t do enough to actually change people’s actions, he says, though, “They’re at least making some effort.” Digital Detox plans to launch a comprehensive quiz to determine how addicted you are to your phone, and Bronzan says he’d happily work with tech giants to integrate his company’s research.
On the camp for adults front, we’ve seen Burning Man go mainstream but lose some of what made it special, including a lack of cell phone reception. It’s now common to see people on the playa staring at their phones, talking about work, and stressed about the clock — all of which are prohibited at Camp Grounded. Festivals like Coachella seem to get more corporate and less mindful each year. That leaves plenty of open space for Digital Detox to fill with purposeful breaks from the default world.
Bronzan also wants to introduce more surprise and serendipity to the event calendar. Camp Grounded will experiment with a “Mystery Trip” where eight to 10 people sign up to be whisked away, only receiving a confidential briefing package the day before they show up. The point is to extract people from their routines where unhealthy habits manifest. Without connectivity, Camp Grounded hopes people will forge new connections in their minds, and with each other.
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Instagram tests hiding Like counts globally
Instagram is making Like counts private for some users everywhere. Instagram tells TechCrunch the hidden Likes test is expanding to a subset of people globally. Users will have to decide for themselves if something is worth Liking rather than judging by the herd. The change could make users more comfortable sharing what’s important to them without the fear of publicly receiving an embarrassingly small number of Likes.
Instagram began hiding Likes in April in Canada, then brought the test to Ireland, Italy, Japan, Brazil, Australia and New Zealand in July. Facebook started a similar experiment in Australia in September. Instagram said last week the test would expand to the U.S., but now it’s running everywhere to a small percentage of users in each country. Instagram tweets that feedback to the experiment so far has been positive, but it’s continuing to test because it’s such a fundamental change to the app.
Instagram wants its app to be a place people feel comfortable expressing themselves, and can focus on photos and videos they share rather than how many Likes they get, a spokesperson tells TechCrunch. Users can still see who Liked their own posts and a total count by tapping on the Likers list. Viewers of a post will only see a few names of mutual friends who Liked it. They can tap through to view the Likers list but would have to manually count them.
The expansion raises concerns that the test could hurt influencers and creators after a study by HypeAuditor found many of them of various levels of popularity lost 3% to 15% of their Likes in countries where Instagram hid the counts.
Instagram tells me it understands Like counts are important to many creators, and it’s actively working on ways that influencers will be able to communicate their value to partners. As Like counts won’t be public, influencer marketing agencies must rely on self-reported screenshots from creators that could be Photoshopped to score undue rewards.
Without even privately visible counts, agencies won’t be able verify a post got enough engagement to warrant payment. Instagram may need to offer some sort of private URL, partner dashboard or API creators can share with agencies that reveals Like counts.
Instagram CEO Adam Mosseri said last week at Wired25 that “We will make decisions that hurt the business if they help people’s well-being and health.” Hidden Like counts might reduce overall ad spend on Instagram if businesses feel it’s less important to rack up engagement and look popular. But it might also shift spend from influencer marketing that goes directly into the pockets of creators toward official Instagram ads, thereby earning the company more money.
An Instagram spokesperson provided this statement to TechCrunch:
Starting today, we’re expanding our test of private like counts to the rest of the world beyond Australia, Brazil, Canada, Ireland, Italy, and New Zealand. If you’re in the test, you’ll no longer see the total number of likes and views on photos and videos posted to Feed unless they’re your own. While the feedback from early testing has been positive, this is a fundamental change to Instagram, and so we’re continuing our test to learn more from our global community.
This is perhaps the final step of testing before Instagram might officially launch the change and hide Like counts for all users everywhere. It’s surely watching closely to determine how the test improves mental health, but also how it impacts usage of the app.
Hiding Likes is probably a win for the sanity of humanity, and a boon to creativity. Before, people often self-censored and declined to share posts they worried wouldn’t get enough Likes, or deleted posts that didn’t. They’d instinctually bend their public persona toward manicured selfies and images that made their life look glamorous, rather than what was authentic or that they wanted to communicate. Meanwhile, viewers would see high Like counts on friends’ or influencers’ posts, compare those to their own smaller Like counts and feel ashamed or inadequate.
Putting an end to the popularity contest might lead people to share more unconventional, silly or artsy posts regardless of their public reception. That could make Instagram’s content more diverse, surprising and alluring over time versus an increasingly stale aesthetic of perfection. Hidden counts might also decrease the need for “Finstagram” accounts, aka fake Insta profiles that users spin up to share what might not receive as many Likes.
While Facebook is credited for inventing the Like button, it’s Instagram that institutionalized the red heart icon that Twitter eventually adopted, and codified public approval into a concentrated dopamine hit. Instagram turning against Like counts could start a larger shift in the social media industry toward prioritizing more qualitative enjoyment of sharing, instead of obsessing over the quantification of validation.
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Facebook finally lets you banish nav bar tabs & red dots
Are those red notification dots on your Facebook home screen driving you crazy? Sick of Facebook Marketplace wasting your screen space? Now you can control what appears in the Facebook app’s navigation bar thanks to a new option called Shortcut Bar Settings.
Over the weekend TechCrunch spotted the option to remove certain tabs like Marketplace, Watch, Groups, Events, Profile, Friend Requests, News, Today In, Gaming and Dating or just silence their notification dots. In response to our inquiry, Facebook confirms that Shortcut Bar Settings is now rolling out to everyone, with most iOS users already equipped and the rest of Android owners getting it in the next few weeks.
The move could save the sanity and improve the well-being of people who don’t want their Facebook cluttered with distractions. Users already get important alerts that they could actually control via their Notifications tab. Constant red notification counts on the homescreen are an insidious growth hack, trying to pull in people’s attention to random Group feeds, Event wall posts and Marketplace.
“We are rolling out navigation bar controls to make it easier for people to connect with the things they like and control the notifications they get within the Facebook app,” a Facebook spokesperson tells me.
Back in July 2018, Facebook said it would start personalizing the navigation bar based on which utilities you use most. But the navigation bar seemed more intent on promoting features Facebook wanted to be popular, like its Craigslist competitor Marketplace, which I rarely use, rather than its long-standing Events feature, which I access daily.
To use the Shortcut Bar Settings options, tap and hold on any of the shortcuts in your navigation bar that’s at the bottom of the Facebook homescreen on iOS and the top on Android. You’ll see a menu pop up letting you remove that tab entirely, or leave it but disable the red notification count overlays. That clears space in your nav bar for a more peaceful experience.
You’ll also now find in the three-line More tab -> Settings & Privacy -> Settings -> Shortcuts menu the ability to toggle any of the Marketplace, Groups, Events and Pages tabs on or off. Eagle-eyed reverse engineering specialist Jane Manchun Wong spotted that Facebook was prototyping this menu and the Notification Dots settings menu that’s now available too.
A Facebook spokesperson admits people should have the ability to take a break from notifications within the app. They tell me Facebook wanted to give users more control so they can have access to what’s relevant to them.
For all of Facebook’s talk about well-being, with it trying out hiding Like counts in its app and Instagram (this week starting in the U.S.), there’s still plenty of low-hanging fruit. Better batching of Facebook notifications would be a great step, allowing users to get a daily digest of Groups or Events posts rather than a constant flurry. Its Time Well Spent dashboard that counts your minutes on Facebook should also say how many notifications you get of each type, how many you actually open, and let you disable the most common but useless ones right from there.
If Facebook wants to survive long-term, it can’t piss off users by trapping them in an anxiety-inducing hellscape of growth hacks that benefit the company. The app has become bloated and cramped with extra features over the last 15 years. Facebook could get away with more aggressive cross-promotion of some of these forgotten features as long as it empowers us to hide what we hate.
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Google’s parental control software Family Link gains much-needed features
Google’s parental control software, Family Link, is getting a noteworthy update today with the addition of new features that will allow parents to limit screen time per app, instead of the device as a whole, as well as let them more easily extend screen time as needed. The features were first announced at Google’s I/O developer conference this spring, and help to make Family Link a more complete parental control and screen-time solution.
While the simplest way to manage screen time is to just not give kids a device in the first place, it’s not the most realistic. As parents, we need to teach our kids to navigate the world — and that means we have to show them how to establish a healthy, non-addictive relationship with technology, too. Certain apps make that more difficult, as they’ve been intentionally designed to steal our focus for long periods of time. Even as adults, many of us struggle with this same problem.
For years, platform makers like Apple and Google were complicit with regard to users’ app addictions. They were thrilled about the success of the third-party developers and the money they brought in. Only more recently have these companies realized that their popular devices are starting to be seen as the digital equivalent of junk food — sure, it fuels you. But it’s bad for your health and should be limited. And that, of course, is bad for business. Hence, the arrival of screen-time and digital well-being features.
Family Link is not a perfect system, but it now comes built-in to Android devices with Android 10 and up, and can be downloaded as a standalone app from Google Play if you don’t have it available. It’s to Google’s credit that it has integrated it now into the core mobile OS, where it’s easier to find and use.
Already, it’s able to do things like set device “bedtimes,” track activity per app, set daily limits, view the device’s location on the map and ring it (you’ll need Family Link for this feature alone) and more.
But what was sorely lacking was the ability to more narrowly define how a child’s screen time should be used.
Today, there are plenty of educational apps — from flashcards to study guides to Kindle books — that kids don’t deserve to be locked out from just because they’ve used their phone over a certain number of hours per day. And as a parent myself, I was hesitant to enforce daily limits in Family Link because it locked my child out of her phone entirely, except for the ability to make calls. She just as often uses texting to reach me, so I didn’t want to cut her off from that ability.
With the new per-app limits, you’ll be able to limit how long each individual app on the device can be used.
That means I can drastically trim the number of hours per week she spends on TikTok and YouTube (sorry, not sorry, Google!), or in mobile games. It also now means that chores around the house aren’t tied to “screen time” as a whole, but time in a favorite app, like Roblox. (Oh, the motivation!)
However, per-app limits will require a lot of manual labor on parents’ part. I don’t mind the extra work, because I appreciate the granular control, but a lot of parents would be better-served by category-based limits. (e.g. “mobile gaming.”) This could be something Google addresses in a future update.
The other update rolling out today is Bonus Time, which lets you up the amount of screen time in sort of a one-off situation.
For example, if the child is in the middle of something and just needs a few more minutes, you can now grant this extra time without having to disable the screen-time setting. You’ll know screen time is running out because the child gets warnings at 15 minutes, 5 minutes and 1 minute. And they’ll be sure to tell you about this.
These updates are rolling out today to the cross-platform Family Link service. Parents can control Family Link settings from their Android or iOS device, and the child can use an Android or Chrome device.
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Facebook may finally let you turn off those annoying notification dots
Sick of those anxiety-inducing red dots constantly appearing on the Groups, Watch, or other tabs in your Facebook app? Well the social network may be easing up a little in its unending war for your attention. Facebook is now testing a toggle to turn off the red in-app notification dots on its homescreen. Until now you had to manually open each of Facebook’s features to extinguishing the maddening flame of the notification badge. This could make Facebook feel more tranquil, and keep you focused on whatever you actually opened the app to do.
“It’s related to the work we’re doing with the well-being team. We’re thinking about how people spend their time in the app and making sure that it’s time well spent” a Facebook spokesperson tells me. Many people can’t feel settled if there are red dots begging to be tapped — a psychological quirk Facebook takes advantage of. The company seems to be realizing that its growth hacking can backfire if its pleas for engagement actually deter us from opening its app in the first place.
The Facebook Notification Dots setting was first spotted in its prototype form by reverse engineering specialist Jane Manchun Wong, hidden in the Android app’s code earlier this summer. Today, social media consultant Matt Navarra noticed the feature being publicly tested. Facebook now confirms to TechCrunch that this is a new global test that started recently on iOS and Android for a subset of users. “We are testing new ways to give people more control over the notifications they receive in the Facebook app” a spokesperson tells me.
Facebook plans to continue offering additional ways to personalize notifications so you don’t miss what’s important but aren’t drowned in noise. “People don’t necessarily want to see a notification on the badge [the in-app dots on tabs] if they’re already getting notifications in the jewel [the red counter on the Facebook app icon on your phone’s homescreen]” the spokesperson tells me. It considered a snooze option but went with an on/off switch that’s the least confusion. The Notification dots feature is likely to roll out to everyone unless it suddenly proves to decimate Facebook usage.
How To Turn Off Facebook Notification Dots
If you have access to this feature test, you’ll find the option in your Facebook app under the three-lined More/Menu tab -> Settings & Privacy -> Settings -> Notifications -> Notification Dots. There you can “Choose which shortcuts will show you notifications dots” with options for “Videos On Watch”, “Profile”, “Groups”, “Menu”.
One tab/shortcut where you can’t disable the dots is Notifications, which actually makes sense since that’s the main way the app alerts you to activity around your profile and content. But since you already get a heads-up about new Groups posts or when you’re tagged in a photo there, the notification dots on the other tabs are just redundant and distracting.
If you want to control which activities trigger alerts in your Notifications tab, you can go to More/Menu tab -> Settings & Privacy -> Settings -> Notifications -> Notification Settings -> Mobile. There you can see a list of your recent notifications and turn off ones like it in case you’re sick of hearing about friends starting fundraisers, reminders about upcoming events, or comments after yours on a Group post. The Notification Settings page also lets you turn off sound for Facebook notifications, axe them from specific groups or other apps, turn down the frequency of On This Day alerts, and choose what notifications get bumped up to email or text message.
Confusingly, there’s also a totally separate menu that’s accessible from the Notifications tab’s settings gear icon. There you can temporarily or permanently mute push notifications and choose where you receive each type. Obviously there should be a link between these two different spaces. A great next step for Facebook would be allowing user to batch notifications, Instead of either being constantly pestered or totally in the dark, it could let users opt for an occasional digest of notifications, like once per day or when they get to 10 alerts.
A year ago Facebook trumpeted how it launched a Time Well Spent dashboard in its app and Instagram for showing how long per day you use the apps with an option to set a reminder to stop after enough minutes. But buried inside Menu -> Settings & Privacy -> Your Time on Facebook, the toothless feature we’d previously scooped isn’t doing much good. If Facebook wants to be a principled citizen of our devices, it shouldn’t be so hard to say when we do or don’t want to be nagged for attention.
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Instagram officially tests hiding Like counts
Would we feel less envious, shameful and competitive if Instagram didn’t tell us how many Likes a post received? That’s the idea behind Instagram now hiding Like counts from both a post’s viewers as part of an experiment in Canada. A post’s creator can still open the Likers window to see the names of everyone who hearted their post. Instagram has also recently redesigned the profile to make follower count much less prominent, the app’s head Adam Mosseri says.
Even though Like totals would still impact how the algorithm ranks a post in the feed, if rolled out, the change would refocus Instagram on self-expression instead of being a popularity contest. Users might be less likely to delete a photo or video because it didn’t get enough Likes, or resort to their Finsta account to post something authentic but less “perfect.” It could make us less likely to envy-spiral because we wouldn’t see friends or influencers getting more Likes than us. And people might be more willing to post what truly represents their complicated identities because they’re not battling for the biggest Like count.
“Later this week, we’re running a test in Canada that removes the total number of likes on photos and video views in Feed, Permalink pages and Profile,” an Instagram spokesperson tells TechCrunch. “We are testing this because we want your followers to focus on the photos and videos you share, not how many likes they get.” The small percentage of Canadian users in the test will see a notice atop their feed warning them of “a change to how you see Likes.” The announcement came alongside a slew of new product debuts at Facebook’s F8 conference.
One big concern, though, is that influencers often get discovered for paid promotions or have their sponsored content measured by public Like counts or a screenshot of their Liker list. “We understand that this is important for many creators, and while this test is in exploratory stages, we are thinking through ways for them to communicate value to their brand partners,” an Instagram spokesperson tells TechCrunch.
TechCrunch first reported two weeks ago that Instagram had prototyped hiding public Like counts, as spotted by Jane Manchun Wong. The company confirmed the feature had been built but not tested in the wild. The news immediately set off a wave of commentary from users. Many, while initially shocked, thought it would make Instagram usage healthier and cutback on some of the toxic anxiety produced by staring at the little numbers.
So why test in Canada? “Canadians are highly social and tech savvy, with over 24 million people connecting across our family of apps each month. We wanted to test this with a digitally savvy audience that has a thriving community on Instagram,” a company spokesperson told us.
Leading The Fight Against Bullying
On stage at F8, Mosseri announced that Instagram doesn’t just want to stop bullying, but lead the Internet’s battle against it. To that end, he announced several new tests of features Instagram hopes will make the app less toxic and hateful.
- A new “nudge” feature will warn users if they’re about to comment something hurtful. The test stops short of censorship while still addressing bullying before it happens.
- “Away Mode” will encourage users to take a break from Instagram at intense times in their life, like moving to a new school. They don’t have to delete their account, but can still get a break from constant notifications and concerns about how they look.
- “Manage Interactions” will allow users to set limits on how certain people interact with them without having to block them completely. Maybe you don’t want someone to be able to comment on your posts, but still Like them. Or you’re cool with them seeing your photos but don’t want to get DMs from them.
If these features succeed at promoting digital well-being, Instagram will likely roll them out to everyone.
It’s reassuring to see Instagram adding new well-being features after the departure of founders Kevin Systrom and Mike Krieger. Systrom in particular had been a big proponent of reducing envy and inauthenticity on social media, which was part of the impetus for launching Instagram Stories, where users could share unpolished looks at their lives. Before he left in September, Instagram rolled out its Your Activity dashboard showing the average time you spent per day on the app, plus a “You’re All Caught Up” warning that tells users they’ve seen all recent feed posts and can stop scrolling.
A 2013 study by Krasnova et al. discovered that 20 percent of envy-causing situations that experiment participants experienced happened on Facebook. They also determined that Facebook causes toxic envy, noting that “intensity of passive following is likely to reduce users’ life satisfaction in the long-run, as it triggers upward social comparison and invidious emotions.” Instagram, with its focus on imagery and manicured looks at our lives, might cause even more envy. Hiding Likes would be a strong step toward us judging ourselves less.
Click below to check out all of TechCrunch’s Facebook conference coverage from today:
Correction: Instagram originally told us a post’s creator couldn’t see its Like count either, but now tells us the count will only be hidden from viewers.
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Facebook prototypes tool to show how many minutes you spend on it
Are you ready for some scary numbers? After months of Mark Zuckerberg talking about how “Protecting our community is more important than maximizing our profits,” Facebook is preparing to turn that commitment into a Time Well Spent product.
Buried in Facebook’s Android app is an unreleased “Your Time on Facebook” feature. It shows the tally of how much time you spent on the Facebook app on your phone on each of the last seven days, and your average time spent per day. It lets you set a daily reminder that alerts you when you’ve reached your self-imposed limit, plus a shortcut to change your Facebook notification settings.
Facebook confirmed the feature development to TechCrunch, with a spokesperson telling us, “We’re always working on new ways to help make sure people’s time on Facebook is time well spent.”
The feature could help Facebook users stay mindful of how long they’re staring at the social network. This self-policing could be important since both iOS and Android are launching their own screen time monitoring dashboards that reveal which apps are dominating your attention and can alert you or lock you out of apps when you hit your time limit. When Apple demoed the feature at WWDC, it used Facebook as an example of an app you might use too much.
Images of Facebook’s digital wellbeing tool come courtesy of our favorite tipster and app investigator Jane Manchun Wong. She previously helped TechCrunch scoop the development of features like Facebook Avatars, Twitter encrypted DMs and Instagram Usage Insights — a Time Well Spent feature that looks very similar to this one on Facebook.
Our report on Instagram Usage Insights led the sub-company’s CEO Kevin Systrom to confirm the upcoming feature, saying “It’s true . . . We’re building tools that will help the IG community know more about the time they spend on Instagram – any time should be positive and intentional . . . Understanding how time online impacts people is important, and it’s the responsibility of all companies to be honest about this. We want to be part of the solution. I take that responsibility seriously.”
Facebook has already made changes to its News Feed algorithm designed to reduce the presence of low-quality but eye-catching viral videos. That led to Facebook’s first-ever usage decline in North America in Q4 2017, with a loss of 700,000 daily active users in the region. Zuckerberg said on an earnings call that this change “reduced time spent on Facebook by roughly 50 million hours every day.”
Zuckerberg has been adamant that all time spent on Facebook isn’t bad. Instead, as we argued in our piece “The difference between good and bad Facebooking,” its asocial, zombie-like passive browsing and video watching that’s harmful to people’s wellbeing, while active sharing, commenting and chatting can make users feel more connected and supported.
But that distinction isn’t visible in this prototype of the “Your Time on Facebook” tool, which appears to treat all time spent the same. If Facebook was able to measure our active versus passive time on its app and impress the health difference, it could start to encourage us to either put down the app or use it to communicate directly with friends when we find ourselves mindlessly scrolling the feed or enviously viewing people’s photos.
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Apple to launch its own ‘digital health’ features in iOS 12, says report
At Google I/O in May, the company introduced a series of time management tools for Android users that help better manage screen time, track app usage, and limit the phone’s ability to distract, including a “shush” mode which turns on Do Not Disturb by flipping the phone over, and a “wind down,” color reduction mode for bedtime. Now, it seems Apple will follow suit with its own digital wellbeing features in an upcoming release of the iOS mobile operating system, a new report claims.
According to Bloomberg, Apple will introduce a new set of digital wellbeing features for iOS users at its Worldwide Developer Conference (WWDC) in San Jose on Monday.
The tools will be later released as a part of iOS 12 operating system for iPhone and iPad devices, which typically arrives in the fall.
The report was light on details in terms of which specific metrics Apple will track, but says those details will arrive in a new menu inside the Settings app in iOS 12.
The initiative, called “Digital Health,” will monitor how much time users spend on devices, but it’s unclear if it will also include tools that help users silence their phones using new gestures or settings, or otherwise disengage from their devices.
The digital wellbeing movement is part of a fairly recent course correction for Silicon Valley tech companies, which are now being held accountable for the addictive nature of the devices, apps and services they’ve created.
From the beginning, tech company engineers and designers were encouraged to make their products ever more engaging by taking advantage of specific design patterns that prompt regular, addictive usage of their products, and those that increase users’ time spent in apps.
But more recently, some tech execs have come to espouse regrets for what they’ve built. Former Facebook president Sean Parker stated Facebook’s design exploited weakness in the human psyche to addict users, and said he worried about what it was doing to kids’ brains. Meanwhile, former Google exec Tristan Harris launched a coalition of technologists and activists called the Center for Humane Technology, which aims to encourage “humane design” – that is, design that reduces distractions and stress, and keeps people from being hooked on their devices.
Now the industry giants are putting some of these principles into practice.
Facebook earlier this year changed how its News Feed operates to reduce users’ time spent on the site in favor of well-being. Instagram last month introduced its first time well spent feature, by informing users “you’re all caught up” when they’ve viewed all the new posts. Google launched parental control tools in its Family Link service that allow parents to limit kids’ screen time, and introduced the above-mentioned digital wellness features for Android in May.
If Apple were to avoid the topic, it would be the odd one out at this point.
The new digital wellbeing tools will likely be detailed during Monday’s WWDC keynote address, and may include some additional protections for children through an update to iOS’s parental controls. We do know that more robust parental controls are at least coming, as Apple promised this explicitly following criticism from major shareholders about children’s iPhone addiction.
image credit: child on device, Shestock / Getty Images
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