chatbots
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Snaps has raised $6 million in Series A funding for what it calls its Conversational Marketing Cloud.
By that, it’s referring to a suite of tools that allows businesses to promote themselves through messaging. CEO Christian Brucculeri said Snaps is differentiated by its “write once and deploy everywhere approach,” allowing marketers to build things like chatbots and emoji… Read More
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LogMeIn, the company that provides authentication and other connectivity solutions for those who connect remotely to networks and services, has made another acquisition to expand the products it offers to customers, specifically in its new Bold360 CRM platform, launched in June. The company has picked up Nanorep, a startup out of Israel that develops chatbots and other AI-based tools to… Read More
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After raising $55 million last year to build its business beyond its existing help desk services, today Freshworks (the parent company of Freshdesk) has made an acquisition to help it fill out that strategy. The company has acquired Joe Hukum, a startup out of India that offers a platform for businesses to build their own chatbots. I’ve asked, but the companies are not revealing any terms… Read More
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With apps and services for investing and checking credit scores, it might seem like financial services are finally getting more mainstream. But people still need to have decent credit to get to the point where they’ll use those services. That’s why Nicole Sanchez and her co-founders started CreditHero, a service to help people understand their credit score — and how to… Read More
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Facebook’s Messenger bots may not be having the impact the social network desired. Just yesterday, online retailer Everlane, one of the launch partners for the bot platform, announced it was ditching Messenger for customer notifications and returning to email. Following this, Facebook today announced an upgraded Messenger Platform, which introduces a new way for users to interact with… Read More
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Pypestream is announcing that it has raised $15 million in Series A funding. When the startup launched more than a year ago, founder and CEO Richard Smullen was pitching text messaging as the best way for customers to communicate with businesses — specifically, through the Pypestream app, where businesses can create their own accounts with a variety of different “pypes”… Read More
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A startup that originally launched as an AI-powered virtual assistant, Mezi, has pivoted to focus on travel only. And why not? There’s little to do online that’s more annoying than booking flights, hotels and everything else you need just to take a break, or be somewhere for work. Mezi’s newly designed app allows users to find and book flights and hotels and make… Read More
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