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Forethought, a 2018 TechCrunch Disrupt Battlefield participant, has a modern vision for enterprise search that uses AI to surface the content that matters most in the context of work. Its first use case involves customer service, but it has a broader ambition to work across the enterprise.
The startup takes a bit of an unusual approach to search. Instead of a keyword-driven experience we are used to with Google, Forethought uses an information retrieval model driven by artificial intelligence underpinnings that they then embed directly into the workflow, company co-founder and CEO Deon Nicholas told TechCrunch. They have dubbed their answer engine ‘Agatha.’
Much like any search product, it begins by indexing relevant content. Nicholas says they built the search engine to be able to index millions of documents at scale very quickly. It then uses natural language processing (NLP) and natural language understanding (NLU) to read the documents as a human would.
“We don’t work on keywords. You can ask questions without keywords and using synonyms to help understand what you actually mean, we can actually pull out the correct answer [from the content] and deliver it to you,” he said.
One of first use cases where they are seeing traction in is customer support. “Our AI, Agatha for Support, integrates into a company’s help desk software, either Zendesk, Salesforce Service Cloud, and then we [read] tickets and suggest answers and relevant knowledge base articles to help close tickets more efficiently,” Nicholas explained. He claims their approach has increased agent efficiency by 20-30 percent.
Forethought at work in Salesforce Service Cloud. Screenshot: Forethought
The plan is to eventually expand beyond the initial customer service use case into other areas of the enterprise and follow a similar path of indexing documents and embedding the solution into the tools that people are using to do their jobs.
When they reach Beta or general release, they will operate as a cloud service where customers sign up, enter their Zendesk or Salesforce credentials (or whatever other products happen to be supported at that point) and the product begins indexing the content.
Forethought in Zendesk. Screenshot: Forethought
The founding team, all in their mid-20s, have had a passion for artificial intelligence since high school. In fact, Nicholas built an AI program to read his notes and quiz him on history while still in high school. Later at the University of Waterloo he published a paper on machine learning and had internships at Palantir, Facebook and Dropbox. His first job out of school was at Pure Storage. All these positions had a common thread of working with data and AI.
The company launched last year and they debuted Agatha in private Beta 4 months ago. They currently have six companies participating, the first of which has been converted to a paying customer.
They have closed a pre-seed round of funding too, and although they weren’t prepared to share the amount, the investment was led by K9 Ventures. While Village Global, Original Capital and other unnamed investors also participated.
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McCarthyFinch sounds a bit like a law firm — and with good reason. The startup has developed an AI as a Service platform aimed at the legal profession. This week, it’s competing in the 2018 TechCrunch Disrupt Battlefield in San Francisco.
The company began life as a project at a leading New Zealand law firm, MinterEllisonRuddWatts. They wanted to look at how they could take advantage of AI to automate legal processes to make them more efficient, cost-effective and faster, according to company president Richard DeFrancisco.
“They were working on leveraging technology to become the law firm of the future, and they realized there were some pretty tremendous gaps,” he explained. They found a bunch of Ph.Ds working on artificial intelligence who worked with more than 30 lawyers over time to address those gaps by leveraging AI technology.
That internal project was spun out as a startup last year, emerging as an AI platform with 18 services. MinterEllison, along with New Zealand VC Goat Ventures, gave the fledgling company US$2.5 million in pre-seed money to get started.
The company looked at automating a lot of labor-intensive tasks related to legal document review and discovery such as document tagging. “Lawyers spend a lot of time tagging things with regards to what’s relevant and not relevant, and it’s not a good use of their time. We can go through millions of documents very quickly,” DeFrancisco said. He claims they can lower the time it takes to tag a set of documents in a lawsuit from weeks to minutes.
He says that one of their key differentiators is their use of natural language processing (NLP), which he says allows the company to understand language and nuance to interpret documents with a high level of accuracy, even when there are small data sets. Instead of requiring thousands of documents to train their models, which he says law firms don’t have time to do, they can begin to understand the gist of a case in as little as two or three documents with 90 percent accuracy, based on their tests.
They don’t actually want to sell their platform directly to law firms. Instead, they hope to market their artificial intelligence skills as a service to other software vendors with a legal bent who are looking to get smarter without building their own AI from scratch.
“What we are doing is going to technology service providers and talking to them about using our solution. We have restful APIs to integrate into their technology and do a Powered By-model,” DeFrancisco explained.
The startup currently has 10 trials going on. While he couldn’t name them, he did say that they include the largest law firm in Europe, largest global provider of legal information and the fastest growing SaaS company in history. They are also working on agreements with large systems integrators including Deloitte and Accenture to act as resellers of their solution.
While they are based in New Zealand, they plan to open a U.S. office in the Los Angeles area shortly after Disrupt. The engineering team will remain in New Zealand, and DeFrancisco will build the rest of the company in the U.S as it seeks to expand its reach. They also plan to start raising their next round of funding.
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Meet PoLTE, a Dallas-based startup that wants to make location-tracking more efficient. Thanks to PoLTE’s software solution, logistics and shipment companies can much more easily track packages and goods. The startup is participating in TechCrunch’s Startup Battlefield at Disrupt SF.
If you want to use a connected device to track a package, you currently need a couple of things — a way to determine the location of the package, and a way to transmit this information over the air. The most straightforward way of doing it is by using a GPS chipset combined with a cellular chipset.
Systems-on-chip have made this easier as they usually integrate multiple modules. You can get a GPS signal and wireless capabilities in the same chip. While GPS is insanely accurate, it also requires a ton of battery just to position a device on a map. That’s why devices often triangulate your position using Wi-Fi combined with a database of Wi-Fi networks and their positions.
And yet, using GPS or Wi-Fi as well as an LTE modem doesn’t work if you want to track a container over multiple weeks or months. At some point, your device will run out of battery. Or you’ll have to spend a small fortune to buy a ton of trackers with big batteries.
PoLTE has developed a software solution that lets you turn data from the cell modem into location information. It works with existing modems and only requires a software update. The company has been working with Riot Micro for instance.
Behind the scene PoLTE’s magic happens on their servers. IoT devices don’t need to do any of the computing. They just need to send a tiny sample of LTE signals and PoLTE can figure out the location from their servers. Customers can then get this data using an API.
It only takes 300 bytes of data to get location information with precision of less than a few meters. You don’t need a powerful CPU, Wi-Fi, GPS or Bluetooth.
“We offer 80 percent cost reduction on IoT devices together with longer battery life,” CEO Ed Chao told me.
On the business side, PoLTE is using a software-as-a-service model. You can get started for free if you don’t need a lot of API calls. You then start paying depending on the size of your fleet of devices and the number of location requests.
It doesn’t really matter if the company finds a good business opportunity. PoLTE is a low-level technology company at heart. Its solution is interesting by itself and could help bigger companies that are looking for an efficient location-tracking solution.
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Meet Stealthy a new messaging app that leverages Blockstack’s decentralized application platform to build a messaging app. The company is participating in TechCrunch’s Startup Battlefield at Disrupt SF and launching its app on iOS and Android today.
On the surface, Stealthy works like many messaging apps out there. But it gets interesting once you start digging to understand the protocol behind it. Stealthy is a decentralized platform with privacy in mind. It could become the glue that makes various decentralized applications stick together.

“We started Stealthy because Blockstack had a global hackathon in December of last year,” co-founder Prabhaav Bhardwaj told me. “We won that hackathon in February.” After that, the #deletefacebook movement combined with the overall decentralization trend motivated Bhardwaj and Alex Carreira to ship the app.
Blockstack manages your identity. You get an ID and a 12-word passphrase to recover your account. Blockstack creates a blockchain record for each new user. You use your Blockstack ID to connect to Stealthy.
Stealthy users then choose how they want to store their messages. You can connect your account with Dropbox, Amazon Web Services, Microsoft Azure, etc.
Every time you message someone, the message is first encrypted on your device and sent to your recipient’s cloud provider. Your recipient can then open the Stealthy app and decrypt the message from their storage system.
All of this is seamless for the end user. It works like an iMessage conversation, which means that Microsoft or Amazon can’t open and read your messages without your private key. You remain in control of your data. Stealthy plans to open source their protocol and mobile product so that anybody can audit their code.
Some features require a certain level of centralization. For instance, Stealthy relies on Firebase for push notifications. If you’re uncomfortable with that, you can disable that feature.

The company also wants to become your central hub for all sorts of decentralized apps (or dapps for short). For instance, you can launch Graphite Docs or Blockusign from Stealty. Those dapps are built on top of Blockstack as well, but Stealthy plans to integrate with other dapps that don’t work on Blockstack.
“We have dapp integrations in place right now and we want to make it easier to add dapp integrations. If somebody wants to come in and start selling messaging stickers, you could do that. If you want to come in and implement a payment system to pay bloggers, you could do that,” Bhardwaj said. “Eventually, what we want to be is to make it as easy as submitting an app in the App Store.”
When you build a digital product, chances are you’ll end up adding a messaging feature at some point. You can chat in Google Docs, Airbnb, Venmo, YouTube… And the same is likely to be true with dapps. Stealthy believes that many developers could benefit from a solid communication infrastructure — this way, other companies can focus on their core products and let Stealthy handle the communication layer.
Stealthy is an ambitious company. In many ways, the startup is trying to build a decentralized WeChat with the encryption features of Signal. It’s a messaging app, but it’s also a platform for many other use cases.
A handful of messaging apps have become so powerful that they’ve become a weakness. Governments can block them or leverage them to create a social ranking. Authorities can get a warrant to ask tech companies to hand them data. And of course, the top tech companies have become too powerful. More decentralization is always a good thing.
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Fintech startup N26 is updating its N26 Metal product and launching it tomorrow. You might remember that the company first announced its premium card at TechCrunch Disrupt Berlin in December 2017. Shortly after the conference, the card was available in early access for existing N26 Black customers.
But the company had to go back to the drawing board and update the card design. N26 Metal customers had some complaints about the design of the card in particular.
While the original metal card was primarily made of a sheet of tungsten, the metallic part was still surrounded by plastic. Customers complained about scratches and the overall feel of the card.
It didn’t really feel like a metal card. It was more or less a heavy plastic card with a metal core. You could easily get scratches and the MasterCard logo was just a sticker.
@N26 such a shame my Metal card has a big scratch… it doesn’t even look like a scratch but something deeper under the plastic 🙁 pic.twitter.com/7qFTNEkqlH
— W Bonnaud-Dowell (@bonnaud_dowell) March 5, 2018
Even more surprising, some customers had some issues going through airport security because tungsten was an uncommon material.
Travelled 2 times since I have the @n26 metal card and get an extra security check each time because of this.
— Alex. Delivet (@alexd) May 14, 2018
At an event in Berlin, the company announced a revised version of N26 Metal. The front of the card is going to be made out of actual metal. The MasterCard logo will be engraved. And the name of the customer is moving to the back of the card.
You can join the waiting list now and customers will start getting the new metal card tomorrow. Everybody will be able to sign up next Tuesday.
But N26 Metal isn’t just a fancy card. For around €15 per month, you get all the advantages of N26 Black as well as partner offerings.
These offerings include the basic $45 per month WeWork subscription so that you can access a WeWork office for free for one day per month and pay for extra days. You also get 10 percent off hotel bookings on Hotels.com, promo codes for Drivy, Babbel and other services. The company says that there will be new offerings in the coming months.
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French startup Riminder recently raised a $2.3 million funding round from various business angels, such as Xavier Niel, Jean-Baptiste Rudelle, Romain Niccoli, Franck Le Ouay, Dominique Vidal, Thibaud Elzière and Fred Potter. The company has been building a deep learning-powered tool to sort applications and resumes so you don’t have to. Riminder participated in TechCrunch’s Startup Battlefield.
Riminder won’t replace your HR department altogether, but it can help you save a ton of time when you’re a popular company. Let’s say you are looking for a mobile designer and you usually get hundreds or thousands of applications.
You can then integrate Riminder with your various channels to collect resumes from various sources. The startup then uses optical character recognition to turn PDFs, images, Word documents and more into text. Riminder then tries to understand all your job positions and turn raw text into useful data.
Finally, the service will rank the applications based on public data and internal data. The company has scraped the web to understand usual career paths.
Existing HR solutions can integrate with Riminder using an API. This way, you could potentially use the same HR platform, but with Riminder’s smart filtering features.
With this initial sorting, your HR team can more easily get straight to the point and interview the top candidates on the list.
While it’s hard to evaluate algorithm bias, Riminder thinks that leveraging artificial intelligence for recruitment can help surface unusual candidates. You could come from a different country and have a different profile, but maybe you have the perfect past experience for a particular job. Riminder isn’t going to overlook those applications.
With today’s funding round, the company is opening an office in San Francisco to get some clients in the U.S.
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At the very beginning, there were 15 startups. After a morning of incredibly fierce competition, we now have a winner.
Startups participating in the Startup Battlefield have all been hand-picked to participate in our highly competitive startup competition. They all presented in front of multiple groups of VCs and tech leaders serving as judges for a chance to win €25,000 and an all-expense paid trip for two to San Francisco to participate in the Startup Battlefield at TechCrunch’s flagship event, Disrupt SF 2018.
After many deliberations, TechCrunch editors pored over the judges’ notes and narrowed the list down to five finalists: Glowee, IOV, Mapify, Wakeo and Wingly.
These startups made their way to the finale to demo in front of our final panel of judges, which included: Brent Hoberman (Founders Factory), Liron Azrielant (Meron Capital), Keld van Schreven (KR1), Roxanne Varza (Station F), Yann de Vries (Atomico) and Matthew Panzarino (TechCrunch).
And now, meet the Startup Battlefield Europe at VivaTech winner.
Wingly is a flight-sharing platform that connects pilots and passengers. Private pilots can add flights they have planned, then potential passengers can book them.

IOV is building a decentralized DNS for blockchains. By implementing the Blockchain Communication Protocol, the IOV Wallet will be the first wallet that can receive and exchange any kind of cryptocurrency from a single address of value.

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French startup Sqreen recently launched a Security Hub with dozens of plugins to put you in control of the security of your web app. In many ways, it feels like enabling tasks on popular automation service IFTTT. Sqreen participated in TechCrunch’s Startup Battlefield and Y Combinator’s current batch. The vision of the product hasn’t changed. Sqreen lets you protect your… Read More
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Birch Finance, a TechCrunch Disrupt 2016 Battlefield alum, has raised a $1 million seed round from AGP Miami, Kevin Johnson, the former CEO of Ebates and Frank Azor, founder of Alienware. The plan is to grow Birch Finance’s user base and increase its opportunities for monetization. Birch Finance aims to help people make the most of the credit cards in their wallets by telling them… Read More
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We just could not stay away! In December, TechCrunch held Disrupt at the Berlin Arena. We were wowed by the Berlin startup scene and just couldn’t get enough. In fact, Germany’s own Blik became the 2017 runner-up of Startup Battlefield Berlin. Well now we are back, and we want to meet more of your startups. TechCrunch is holding an informal Startup Battlefield meet and greet… Read More
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