Asana
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Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.
Asana, a well-known workplace productivity company, announced yesterday it has filed privately to go public. The San Francisco-based company is well-funded, having raised more than $200 million; well-known, due in part to its tech-famous founding duo; and valuable, having last raised at a $1.5 billion valuation.
Each of those factors — plus the fact that Asana is going public — makes the company worth exploring, but its plans to offer a direct listing instead of a traditional initial public offering make it irresistible.
Today, we’ll rewind through Asana’s fundraising and valuation history. Then, we’ll mix in what we know about its financial performance, growth rates and capital efficiency to see how much we can tell about the company as we count down to its public S-1 filing. The Asana flotation is going to be big news, so let’s get all our facts and figures straightened out.
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Workplace collaboration platforms have become a crucial cornerstone of the modern office: workers’ lives are guided by software and what we do on our computers, and collaboration tools provide a way for us to let each other know what we’re working on, and how we’re doing it, in a format that’s (at best) easy to use without too much distraction from the work itself.
Now, Monday.com, one of the faster growing of these platforms, is announcing a $150 million round of equity funding — a whopping raise that points both to its success so far and the opportunity ahead for the wider collaboration space, specifically around better team communication and team management.
The Series D funding — led by Sapphire Ventures, with Hamilton Lane, HarbourVest Partners, ION Crossover Partners and Vintage Investment Partners also participating — is coming in at what reliable sources tell me is a valuation of $1.9 billion, or nearly four times Monday.com’s valuation when it last raised money a year ago.
The big bump is in part due to the company’s rapid expansion: it now has 80,000 organizations as customers, up from a mere 35,000 a year ago, with the number of actual employees within those organizations numbering as high as 4,000 employees, or as little as two, spanning some 200 industry verticals, including a fair number of companies that are non-technical in their nature (but that still rely on using software and computers to get their work done). The client list includes Carlsberg, Discovery Channel, Philips, Hulu and WeWork and a number of Fortune 500 companies.
“We have built flexibility into the platform,” said Roy Mann, the CEO who co-founded the company with Eran Zinman, which is one reason he believes why it’s found a lot of stickiness among the wider field of knowledge workers looking for products that work not unlike the apps that they use as average consumers.
All those figures are also helping to put Monday.com on track for an IPO in the near future, said Mann.
“An IPO is something that we are considering for the future,” he said in an interview. “We are just at 1% of our potential, and we’re in a position for huge growth.” In terms of when that might happen, he and Zinman would not specify a timeline, but Mann added that this potentially could be the last round before a public listing.
On the other hand, there are some big plans up ahead for the startup, including adding a free usage tier (to date, the only thing free on Monday.com is a free trial; all usage tiers have been otherwise paid), expanding geographically and into more languages, and continuing to develop the integration and automation technology that underpins the product. The aim is to have 200 applications working with Monday.com by the end of this year.
While the company is already generating cash and it has just raised a significant round, in the current market, that has definitely not kept venture-backed startups from raising more. (Monday.com, which first started life as Dapulse in 2014, has raised $234.1 million to date.)
Monday.com’s rise and growth are coming at an interesting moment for productivity software. There have been software platforms on the market for years aimed at helping workers communicate with each other, as well as to better track how projects and other activity are progressing. Despite being a relatively late entrant, Slack, the now-public workplace chat platform, has arguably defined the space. (It has even entered the modern work lexicon, where people now Slack each other, as a verb.)
That speaks to the opportunity to build products even when it looks like the market is established, but also — potentially — competition. Mann and Zinman are clear to point out that they definitely do not see Slack as a rival, though. “We even use Slack ourselves in the office,” Zinman noted.
The closer rivals, they note, are the likes of Airtable (now valued at $1.1 billion) and Notion (which we’ve confirmed with the company was raising and has now officially closed a round of $10 million on an equally outsized valuation of $800 million), as well as the wider field of project management tools like Jira, Wrike and Asana — although as Mann playfully pointed out, all of those could also feasibly be integrated into Monday.com and they would work better…
The market is still so nascent for collaboration tools that even with this crowded field, Mann said he believes there is room for everyone and the differentiations that each platform currently offers: Notion, he noted as an example, feels geared toward more personal workspace management, while Airtable is more about taking on spreadsheets.
Within that, Monday.com hopes to position itself as the ever-powerful and smart go-to place to get an overview of everything that’s happening, with low chat noise and no need for technical knowledge to gain understanding.
“Monday.com is revolutionizing the workplace software market and we’re delighted to be partnering with Roy, Eran, and the rest of the team in their mission to transform the way people work,” said Rajeev Dham, managing partner at Sapphire Ventures, in a statement. “Monday.com delivers the quality and ease of use typically reserved for consumer products to the enterprise, which we think unlocks significant value for workers and organizations alike.”
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Years ago, a mobile app for email launched to immediate fanfare. Simply called Mailbox, its life was woefully cut short — we’ll get to that. Today, its founders are back with their second act: An AI-enabled assistant called Navigator meant to help teams work and communicate more efficiently.
With the support of $12 million in Series A funding from CRV, #Angels, Designer Fund, SV Angel, Dropbox’s Drew Houston and other angel investors, Aspen, the San Francisco and Seattle-based startup behind Navigator, has quietly been beta testing its tool within 50 organizations across the U.S.
“We’ve had teams and research institutes and churches and academic institutions, places that aren’t businesses at all in addition to smaller startups and large four-figure-person organizations using it,” Mailbox and Navigator co-founder and chief executive officer Gentry Underwood tells TechCrunch. “Pretty much anywhere you have meetings, there is value for Navigator.”

Mailbox, a mobile email management system, was responsible for many of the features both Apple Mail and Gmail use today, including swipe to archive or delete.
It launched in 2013, as mentioned, to quick success. At the time, Apple’s App Store was much newer and there were few available options for mobile email, especially ones that prioritized design and efficiency, as Mailbox did.
As a result, Mailbox, created by a venture-capital backed Palo Alto startup by the name of Orchestra, exploded. Mere weeks after its launch, it attracted 1.25 million people to its waitlist. Shortly after that, it hit another milestone: It was acquired.
Dropbox paid $100 million to bring Mailbox and its 13 employees on board, including Underwood and his co-founder Scott Cannon. Dropbox CEO Drew Houston, still years away from leading his company through a successful IPO, told The Wall Street Journal his plan was to “help Mailbox reach a much different audience much faster.”
“That was a very special time,” Underwood said. “There were still a lot of opportunities for improvements for how email was being used on these tiny little devices.”
Two years later, in 2015, the worst happened. Dropbox made the unpopular decision to shut down Mailbox, despite its cult following, in order to focus more on its own core product and the development of other new productivity tools.
“That was a hard time for us and Mailbox users,” Underwood said. “It was a tough decision for Dropbox as well … Ultimately, Mailbox didn’t meet the focus criteria for Dropbox and I understood the decision. It was in every sense their right to do with it what they thought was best.”
About a year later, in 2016, the Mailbox team had licked their wounds and begun work on an entirely new venture.
Much like Slack disrupted the frequency and efficiency of workplace communication, Navigator hopes to reimagine meetings, an essential element of business that’s often dreaded the most.
“What we saw with Mailbox was that really great processes were an effective way to help teams be creative; yet, lots of teams don’t make use of great processes,” Underwood explained. “After Mailbox, we really wanted to find a way to help teams be more effective and Navigator is a teamwork assistant whose job is really to help teams basically make the most of working together.”
According to Doodle’s 2019 state of the meeting report, 71% of working professionals lose time every week because of unnecessary meetings, most often because those meetings are ineffective or poorly organized. This is a cause of frustration and a loss of time and money; in fact, Doodle estimates nearly $400 billion is lost annually as a consequence of botched meetings.
Still, meetings aren’t going away. Workers in corporate America spend roughly five hours per week in meetings and another four hours per week preparing for meetings. Managers spend double that. There’s a big opportunity here to leverage technology to improve, even eliminate, this pain point.
The video conferencing business Zoom, for example, is hyperfocused on refining the video meeting, specifically for the remote worker. Its recent initial public offering and subsequent performance on the public markets has proven its value and the demand for technology that makes doing business easier. Slack’s direct listing today, which saw the business tripling in value at its debut, is further proof of the market opportunity for productivity tech.
Similar to Slack, which began as an artful online game, Aspen has prioritized design in building Navigator, the first of many products it plans to launch.
“We approached the problem of helping teams work together as a design problem,” Underwood said. “We tried over 200 different prototypes of different ways to encode and distribute best practices within a team. The concept of a virtual teammate was the one that finally began to show signs of working.”
Underwood says nothing was directly imported from Mailbox, aside from a dedication to human-centered design.
“We are solving a different problem but the way we are going about solving it, in trying to build something that resonates with people, is certainly consistent,” he said. “As a team, we seem to gravitate toward these ubiquitous, uncomfortable, painful problems, like email and meetings, and try to build solutions that transform people’s experiences of them.”

Navigator focuses on team meetings and one-on-ones, requesting information from meeting attendees before and after the meeting takes place.
First, it learns the topic of the meeting from participants and organizes them into a clear agenda complete with discussion topics. During the meeting, workers can use Navigator to quickly capture key takeaways that are later shared with every member of the meeting afterward. Later, the assistant checks in with attendees to learn whether they’ve completed their tasks.
“It’s sort of like a chief of staff focused on helping meetings run effectively,” Underwood said. “It helps people show up. They feel invited and welcome and like their voice is valued, which changes how it feels for them to enter that room.”
Currently, Navigator works with Google’s G suite, Microsoft’s Office 365 and Slack. Soon, it will offer task integration with Asana, Jira, Trello and others.
For now, it comes without a cost as the team continues to work out bugs with its first cohort of customers. Underwood says later this year they will begin to incorporate subscription-based feeds for the product.
“Navigator is another teammate, not another tool,” Underwood said. “It’s about turning meetings from painful, expensive wastes of time, to effective, meaningful moments of deep collaboration. They have that potential. When done well, they can be exceedingly powerful.”
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Amid calls for a dozen different global cities to replace Silicon Valley — Austin, Beijing, London, New York — nobody has yet nominated “nowhere.” But it’s now a possibility.
There are two trends to unpack here. The first is startups that are fully, or almost fully, remote, with employees distributed around the world. There’s a growing list of significant companies in this category: Automattic, Buffer, GitLab, Invision, Toptal and Zapier all have from 100 to nearly 1,000 remote employees.
The second trend is nomadic founders with no fixed location. For a generation of founders, moving to Silicon Valley was de rigueur. Later, the emergence of accelerators and investors worldwide allowed a wider range of potential home bases. But now there’s a third wave: a culture of traveling with its own, growing support networks and best practices.
You don’t have to look far to find startup gurus and VCs who strongly advise against being remote, much less a nomad. The basic reasoning is simple: Not having a location doesn’t add anything, so why do it? Startups are fragile, so it’s best to avoid any work practice that could disrupt delicate growth cycles.
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Asana, a service that teams and individuals use to plan and track the progress of work projects, is doubling down on its own project: to shape “the future of work,” in the words of co-founder and CEO Dustin Moskovitz. The startup, whose products are used by millions of free and paying users, today is announcing that it has raised another $50 million in funding — a Series E that catapults Asana into unicorn status with a $1.5 billion valuation — to invest in international and product expansion.
Asana has been on a funding tear: It raised $75 million just 11 months ago at a $900 million post-money valuation, bringing the total this year to $125 million, and $213 million since being founded in 2008.
Led by Generation Investment Management — the London firm co-founded by former US Vice President Al Gore that also led that Series D in January — this latest round also includes existing investors 8VC, Benchmark Capital and Founders Fund as well as new investors Lead Edge Capital and World Innovation Lab.
Asana has lately been focused on international growth — half of its new sales are already coming from outside the US — and expanding its product as it inches toward profitability. These are the areas where its latest investment will go, too.
Specifically, it plans to open an AWS-based data center in Frankfurt in the first half of next year, and it will set down more roots in Asia-Pacific, with offices in Sydney and Tokyo. It is also hiring in both markets. Asana has customers in 195 countries and six languages, and it looks like it’s homing in on these two regions because it’s seeing the most traction there.
On the product side, the company has been gradually adding machine learning, predictive and other AI features and it will continue to do that as part of a “long-term vision for marrying computer and human intelligence to run entire companies.”
“Our role is to help leaders understand where their attention can be most useful and what to be focused on,” Moskovitz, pictured right with co-founder Justin Rosenstein, said to me in an interview earlier this month when describing the company’s AI push.

The funding caps off an active year for Asana.
In addition to raising $75 million in January, it announced 50,000 paying organizations and “millions” of free users in September. It also introduced new products and features, such as a paid tier, Asana for Business, for larger organizations managing multiple projects; Timelines for drilling into sequential tasks and milestones; and its first steps into AI, services that start to anticipate what users need to see first and prioritise, based on previous behaviour, which team the user is on, and so on:
Asana has been close to profitability this year, although it doesn’t look like it has quite reached that point yet. Moskovitz told me that in fact, it has held on to most of its previous funding (that’s before embarking on this next wave of ambitious expansions, though).
“We have so much money in the bank that we have quite a lot of options [and are in a] strong position so choose what makes the most sense strategically,” he said. “We’ve been fortunate with investors. The prime thing is vision match: do they think about the long-term future in the same way we do? Do they have the same values and priorities? Generation nailed that on so many levels as a firm.”
Asana’s growth and mission both mirror trends in the wider world of enterprise IT and collaboration within it.
Slack, Microsoft Teams, Workplace from Facebook and other messaging and chat apps have transformed how coworkers communicate with each other, both within single offices and across wider geographies: they have replaced email, phone and other communication channels to some extent.
Meanwhile, the rise of cloud-based services like Dropbox, Box, Google Cloud, AWS and Microsoft’s Azure have transformed how people in organizations manage and ultimately collaborate on files: the rise of mobile and mobile working have increased the need for more flexible file management and access.
The third area that has been less covered is work management: as people continue to multitask on multiple projects – partly spurred by the rise in the other two collaboration categories – they need a platform that helps keep them organised and on top of all that work. This is where Asana sits.
“We think about collaboration as three markets,” Moskovitz said, “file collaboration, messaging, and work management. Each of these has a massive surface area and depth to them. We think it’s important that all companies have tools that they use from each of these big buckets.”
It is not the only one in that big bucket.
Asana alternatives include Airtable, Wrike, Trello and Basecamp. As we have pointed out before, that competitive pressure is another reason Asana is on the path to continue growing and making its service more sticky.
Indeed, just earlier this month Airtable raised $100 million at a $1.1 billion valuation. Airtable has a different approach – its platform can be used for more than project management – but it’s most definitely used to build templates precisely to track projects.
You might even argue that Airtable’s existing offering could present a type of product roadmap for what might be considered next for Asana.
For now, though, Asana is building up big customers for its existing services.
The product initially got its start when Moskovitz and Rosenstein – as respectively as co-founder and early employee of Facebook – built something to help their coworkers at the social network manage their workloads. Now, it has a range of users that include a number of other tech firms, but also others.
London’s National Gallery, for example, uses Asana to plan and launch exhibitions and business projects; the supermarket chain Tesco’s digital campaigns; Sony Music, which also uses it for marketing management but also to track a digitization project for its back music catalog; Uber, which has managed some 600 city expansions through Asana to date.
“At Generation Investment Management, we’re grounded in the philosophy that through strategic investments in leading, mission-driven companies we can move towards a more sustainable future,” said Colin le Duc, co-founder and partner, Generation Investment Management, in a statement.
“We see Collaborative Work Management as a distinct and rapidly expanding segment, and Asana has the right product and team to lead the market. Through Dustin and the team, Asana is changing how businesses around the world collaborate, epitomizing what it means to deliver results with a mission-driven ethos.”
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Asana, the platform where people can create and track the progress of work projects, made its name originally as a place where individuals and smaller teams can create and track the progress of a specific project. Now, as the startup courts bigger organizations among its 50,000 paying organizations and millions of (paying and free) users globally, it is adding another tier for enterprises that are using Asana for multiple projects: Asana Business, priced at $19.99 per user, per month.
Aimed primarily at teams that have managers or executives overseeing multiple projects simultaneously — sometimes in the thousands for a single organization — the idea is that Business will have extra features to help designated people handle and triage that workload more effectively.
Asana co-founder and CEO Dustin Moskovitz
“Our role is to help leaders understand where their attention can be most useful and what to be focused on,” Dustin Moskovitz, pictured, the co-founder and CEO of Asana, said to me in an interview recently.
That focus on executives and managers is one part of the company’s bigger vision of where it sees its own place in the range of productivity tools that a business might use, alongside other areas like efficient storage (à la Dropbox, Box or another cloud-based service) or communication (e.g. Slack, Workplace, Teams, etc.).
Asana is also not alone in its category; other alternatives include Airtable, Wrike, Trello and Basecamp, another reason the company is on the path to continue innovating and finding ways to make its service more sticky.
The new Asana Business tier includes a couple of specific new tools that will differentiate it from Teams (Asana’s $9.99/user/month tier for groups of more than five) and Enterprise (the tier that you need to speak to an account manager to determine pricing). In all cases, the pricing is based on buying an annual subscription: prices are higher if you pay by the month.
The first, Portfolio, will give a manager a way of viewing what everyone in an organization is working on in Asana — a “mission control” that provides a single view of what is going on, which can be useful for figuring out more big-picture progress or to oversee a larger project that has multiple streams of work within it.
Alongside that, it’s also soon going to launch another feature in Business called Workloads, which will let managers then assign people to projects or redeploy them, based on what they are seeing progress through the Portfolios tool.
The two features, Asana hopes, will mean that organizations will not only get better insights into their current projects on the platform, but might be enticed to buy into using it for more of them. Alex Hood, the company’s head of product (who joined a year ago after many years at Intuit), noted that it’s something that companies had already been trying to address themselves to some degree. “We’ve seen customers hack solutions together,” he said. So, it seemed like time to make it into a more formal tool, Hood said.
The company’s move to add another tier to generate more revenue comes on the heels of Asana raising $75 million on a $900 million valuation earlier this year — money that Moskovitz told TechCrunch is still largely in the bank.
“We’re not yet profitable, but we’re rapidly approaching it,” he said, describing Asana to me as a “high-volume SaaS business, very efficient and very successful.” The company is not in sight of an IPO, he added, but it seems that it is just getting started on what more it might add to the platform to make it more sticky and useful to the average business user.
Key on that roadmap, Hood said, is the use of more machine learning and other artificial intelligence tools in the creation of new features — something that the company first introduced through Timeline, introduced in March, which knits together different project threads to start creating a bigger overview of what is going on.
One new feature that Asana is working on is a way to highlight when projects might not be going to plan, or that there are areas that have yet to be addressed — and then suggest ways of helping to fix things through the redeployment of people.
Another area that Asana is exploring is how to use AI to match people better to projects. Hood said that it’s now working on a system that might be able to suggest where an employee or team member might get assigned — for example, using the profile of a person that invited you into a team as an indicator of where you might be working.
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As Slack tries to graduate beyond a Silicon Valley darling to the go-to communications platform within a company, it’s had to find ways to increasingly pitch itself as an intelligent Swiss Army knife for companies — and not just a simple chat app — and it is trying to continue that today once again with a new feature called Actions.
Companies can now bake in a user experience of their own directly into the Slack application that isn’t yet another chatbot that’s tied into their services. Developers can essentially create a customized prompt for any kind of action, like submitting a support ticket, within the Slack core chat experience through a drop-down window called an Action. While Slackbots may have been an early incarnation of this, Slack’s platform has grown to include more than 200,000 developers, and there’s still constant need for robust tools internally. This offers partners and developers a little more flexibility when it comes to figuring out what experience makes the most sense for people that sit in Slack all day, but have to keep porting information to and from their own tools.
“There’s such a demand for specialized software, and for great tools that are easy to use and interoperable with all applications you use,” Slack chief product officer April Underwood said. “We think this is good, and we think more tools means customers have more choice. Ultimately there’s more competition in the marketplace, that means the best tools, the ones that truly help companies do their best work, rise to the top. But your work experience becomes increasingly siloed. Slack needs to be highly configurable, but in doing so we believe Slack is the collaboration hub that brings all this together.”

Each company that wants to build in an integration — like Asana for task management or Zendesk for ticket management — works to create a new flow within the core Slack experience, which includes a new dropdown inside a message and a prompt to bake something into the chat flow. Once that happens, all that information is then ported over to the integration and created in the same way an employee would create it within that environment. If someone creates a Zendesk ticket through an action in Slack, Zendesk automatically generates the ticket on their side.
Slack has sprawled out over time, and especially as companies using it get larger and larger, the company has to figure out a way to show that it can remain a dead-simple app without turning into a bloated window filled with thousands of instant messages. Actions is one potential approach to that, where users can know from the get-go where to coordinate certain activities like equipment procurement or managing some customer information — and not have to go anywhere else.
The other advantage here is that it makes the destination for completing a task not necessarily a “what,” but also a “who.” Slack is leaning on its machine learning tool to make it easier and easier to find the right people with the right answers, whether those questions are already answered somewhere or they know who can get you the information right away. Actions is another extension here, as well, as users can get accustomed to going to certain coworkers with the intent of completing tasks — such as their IT head in their office that they walk by every morning on the way to grabbing coffee.
The company says it’s also working on what it’s calling the Block Kit, which integrates those tasks and other elements directly into the Slack chat flow in a way that looks a little more user friendly from a kind of visual sense. The idea here is, again, to create an intuitive flow for people that goes beyond just a simple chat app, but also offers some additional way of interactivity that turns Slack into a more sensible feed rather than just a window with people talking to each other. Actions are available from Jira, Bitbucket, Asana, Zendesk, HubSpot, and several others.

Actions is a tool that Slack is unveiling at its own developer conference, Spec, this morning. That in of itself is yet another example of Slack looking to graduate beyond just a simpler information feed that works well with smaller companies. Developers are often the ones that figure out the best niche use cases for any platform, as it means Slack can focus on trying to figure out how all these integrations fit into its design ethos. The company has to figure out how to convince larger companies that they need a tool like this and it won’t get out of hand, and also ensure that smaller companies don’t graduate into something a little more flexible that can serve those niche cases as they get larger.
To be sure, Slack is growing. The company said it hit 8 million daily active users with 3 million paid users earlier this month. That’s helped it quickly jump to a $5.1 billion valuation (as of its most recent funding round), and the company has been carefully rolling out tools that might make communication within larger companies a little easier — including the long-awaited launch of threads a little more than a year ago.
But Slack also faces increasing competition as time goes on, not only from the traditional companies looking to build more robust but simpler tools, but also from companies that have spent a lot of time working on collaboration tools and are now exploring communication. Atlassian’s opened up its communications platform Stride to developers in February this year. Microsoft, too continues to update its Teams product. Slack was able to expose pent-up demand for this kind of an approach, but it also has to defend that approach — and making it a little more flexible without feature-creeping is going to be its biggest challenge going forward.
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When workflow management platform Asana announced a $75 million round of funding in January led by former Vice President Al Gore’s Generation Investment Management, the startup didn’t give much of an indication of what it planned to do with the money, or what it was that won over investors to a new $900 million valuation (a figure we’ve now confirmed with the company).
Now, Asana is taking off the wraps on the next phase of its strategy. This week, the company announced a new feature it’s calling Timeline — composite, visual, and interactive maps of the various projects assigned to different people within a team, giving the group a wider view of all the work that needs to be completed, and how the projects fit together, mapped out in a timeline format.
Timeline is a new premium product: Asana’s 35,000 paying users will be able to access it for no extra charge. Those who are among Asana’s millions of free users will have to upgrade to the premium tier to access it.
The Timeline that Asana is making is intended to be used in scenarios like product launches, marketing campaigns and event planning, and it’s not a matter of a new piece of software where you have to duplicate work, but each project automatically becomes a new segment on a team’s Timeline. Viewing projects through the Timeline allows users to identify if different segments are overlapping and adjust them accordingly.

Perhaps one of the most interesting aspects of the Timeline, however, is that it’s the first instalment of a bigger strategy that Asana plans to tackle over the next year to supercharge and evolve its service, making it the go-to platform for helping keep you focused on work, when you’re at work.
While Asana started out as a place where people go to manage the progress of projects, its ambition going forward is to become a platform that, with a machine-learning engine at the back end, will aim to manage a team’s and a company’s wider productivity and workload, regardless of whether they are actively in the Asana app or not.
“The long term vision is to marry computer intelligence with human intelligence to run entire companies,” Asana co-founder Justin Rosenstein said in an interview. “This is the vision that got investors excited.”
The bigger product — the name has not been revealed — will include a number of different features. Some that Rosenstein has let me see in preview include the ability for people to have conversations about specific projects — think messaging channels but less dynamic and more contained. And it seems that Asana also has designs to move into the area of employee monitoring: it has also been working on a widget of sorts that installs on your computer and watches you work, with the aim of making you more efficient.
“Asana becomes a team brain to keep everyone focused,” said Rosenstein.
Given that Asana’s two co-founders, Dustin Moskovitz and Rosenstein, previously had close ties to Facebook — Moskovitz as a co-founder and Rosenstein as its early engineering lead — you might wonder if Timeline and the rest of its new company productivity engine might be bringing more social elements to the table (or desk, as the case may be).
In fact, it’s quite the opposite.
Rosenstein may have to his credit the creation of the “like” button and other iconic parts of the world’s biggest social network, but he has in more recent times become a very outspoken critic of the distracting effects of services like Facebook’s. It’s part of a bigger trend hitting Silicon Valley, where a number of leading players have, in a wave of mea culpa, turned against some of the bigger innovations particularly in social media.
Some have even clubbed together to form a new organization called the Center for Humane Technology, whose motto is “Reversing the digital attention crisis and realigning technology with humanity’s best interests.” Rosenstein is an advisor, although when I tried to raise the issue of the backlash that has hit Facebook on multiple fronts, he responded pretty flatly, “It’s not something I want to talk about right now.” (That’s what keeping focussed is all about, I guess.)
Asana, essentially, is taking the belief that social can become counterproductive when you have to get something done, and applying it to the enterprise environment.
This is an interesting twist, given that one of the bigger themes in enterprise IT over the last several years has been how to turn business apps and software more “social” — tapping into some of the mechanics and popularity of social networking to encourage employees to collaborate and communicate more with each other even when (as is often the case) they are not in the same physical space.
But social working might not be for everyone, all the time. Slack, the wildly popular workplace chat platform that interconnects users with each other and just about every enterprise and business app, is notable for producing “a gazillion notifications”, in Rosenstein’s words, leading to distraction from actually getting things done. “I’m not saying services like Slack can’t be useful,” he explained. (Slack is also an integration partner of Asana’s.) “But companies are realising that, to collaborate effectively, they need more than communication. They need content and work management. I think that Slack has a lot of useful purposes but I don’t know if all of it is good all the time.”
The “team brain” role that Asana envisions may be all about boosting productivity by learning about you and reducing distraction — you will get alerts, but you (and presumably the brain) prioritise which ones you get, if any at all — but interestingly it has kept another feature characteristic of a lot of social networking services: amassing data about your activities and using that to optimise engagement. As Rosenstein described it, Asana will soon be able to track what you are working on, and how you work on it, to figure out your working patterns.
The idea is that, by using machine learning algorithms, you can learn what a person does quickly, and what might take longer, to help plan that person’s tasks better, and ultimately make that person more productive. Eventually, the system will be able to suggest to you what you should be working on and when.
All of that might sound like music to managers’ ears, but for some, employee monitoring programs sound a little alarming for how closely they monitor your every move. Given the recent wave of attention that social media services have had for all the data they collect, it will be interesting to see how enterprise services like this get adopted and viewed. It’s also not at all clear how these sorts of programs will sit in respect of new directives like GDPR in Europe, which put into place a new set of rules for how any provider of an internet service needs to inform users of how their data is used, and any data collecting needs to have a clear business purpose.
Still, with clearly a different aim in mind — helping you work better — the end could justify the means for some, not just for bosses, but for people who might feel overwhelmed with what is on their work plate every day. “When you come in in the morning, you might have a list [many things] to do today,” Rosenstein said. “We take over your desktop to show the one thing you need to do.”
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Asana — the enterprise SaaS business started by Facebook co-founder Dustin Moskovitz and early Facebook employee Justin Rosenstein — has made a name for itself as a workflow and task management app that aims to help teams be more productive by making it much easier to figure out what needs to get done. But today, the company is taking the wraps off a new service that will… Read More
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Asana, an enterprise app that lets people set and track projects and other goals, has hit a goal of its own: today, the company is announcing that it has raised $50 million. The Series C round — led by Y-Combinator’s Sam Altman — values the company at $600 million, the company tells me. As a bit of context, Asana last raised $28 million in 2012; that Series B was at a… Read More
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