APIs
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Tyk raises $35M for its open source, open-ended approach to enterprise API management
APIs are the grease turning the gears and wheels for many organizations’ IT systems today, but as APIs grow in number and use, tracking how they work (or don’t work) together can become complex and potentially critical if something goes awry. Now, a startup that has built an innovative way to help with this is announcing some funding after getting traction with big enterprises adopting its approach.
Tyk, which has built a way for users to access and manage multiple internal enterprise APIs through a universal interface by way of GraphQL, has picked up $35 million, an investment that it will be using both for hiring and to continue enhancing and expanding the tools that it provides to users. Tyk has coined a term describing its approach to managing APIs and the data they produce — “universal data graph” — and today its tools are being used to manage APIs by some 10,000 businesses, including large enterprises like Starbucks, Societe Generale and Domino’s.
Scottish Equity Partners led the round, with participation also from MMC Ventures — its sole previous investor from a round in 2019 after boostrapping for its first five years. The startup is based out of London but works in a very distributed way — one of the co-founders is living in New Zealand currently — and it will be hiring and growing based on that principle, too. It has raised just over $40 million to date.
Tyk (pronounced like “tyke”, meaning small/lively child) got its start as an open source side project first for co-founder Martin Buhr, who is now the company’s CEO, while he was working elsewhere, as a “load testing thing,” in his words.
The shifts in IT toward service-oriented architectures, and building and using APIs to connect internal apps, led him to rethink the code and consider how it could be used to control APIs. Added to that was the fact that as far as Buhr could see, the API management platforms that were in the market at the time — some of the big names today include Kong, Apigee (now a part of Google), 3scale (now a part of RedHat and thus IBM), MuleSoft (now a part of Salesforce) — were not as flexible as his needs were. “So I built my own,” he said.
It was built as an open source tool, and some engineers at other companies started to use it. As it got more attention, some of the bigger companies interested in using it started to ask why he wasn’t charging for anything — a sure sign as any that there was probably a business to be built here, and more credibility to come if he charged for it.
“So we made the gateway open source, and the management part went into a licensing model,” he said. And Tyk was born as a startup co-founded with James Hirst, who is now the COO, who worked with Buhr at a digital agency some years before.
The key motivation behind building Tyk has stayed as its unique selling point for customers working in increasingly complex environments.
“What sparked interest in Tyk was that companies were unhappy with API management as it exists today,” Buhr noted, citing architectures using multiple clouds and multiple containers, creating more complexity that needed better management. “It was just the right time when containerization, Kubernetes and microservices were on the rise… The way we approach the multi-data and multi-vendor cloud model is super flexible and resilient to partitions, in a way that others have not been able to do.”
“You engage developers and deliver real value and it’s up to them to make the choice,” added Hirst. “We are responding to a clear shift in the market.”
One of the next frontiers that Tyk will tackle will be what happens within the management layer, specifically when there are potential conflicts with APIs.
“When a team using a microservice makes a breaking change, we want to bring that up and report that to the system,” Buhr said. “The plan is to flag the issue and test against it, and be able to say that a schema won’t work, and to identify why.”
Even before that is rolled out, though, Tyk’s customer list and its growth speak to a business on the cusp of a lot more.
“Martin and James have built a world-class team and the addition of this new capital will enable Tyk to accelerate the growth of its API management platform, particularly around the GraphQL focused Universal Data Graph product that launched earlier this year,” said Martin Brennan, a director at SEP, in a statement. “We are pleased to be supporting the team to achieve their global ambitions.”
Keith Davidson, a partner at SEP, is joining the Tyk board as a non-executive director with this round.
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Cloverly snags $2.1M seed to continue developing API to measure and offset carbon usage
Cloverly, an Atlanta-based, early-stage startup, has developed an API that helps companies measure and then offset their carbon emissions. Today the company announced a $2.1 million seed round.
TechSquare Ventures led the round with participation from SoftBank Opportunity Fund and Panoramic Ventures along with Circadian Ventures, Knoll Ventures and SaaS Ventures .
While it was at it, the company announced that founder Anthony Oni has stepped back from running the company day-to-day, but will remain on the board as advisor. The company has hired former eBay exec Jason Rubottom as CEO in his place.
“We’re a Sustainability as a Service company that helps other companies measure and reduce their carbon footprint. Our API measures the carbon emissions from various activities or processes within a business and allows that business or its customers to offset those emissions. And then it provides comprehensive reporting on that,” Rubottom explained.
Rudy Krehbiel, who runs operations for the company, says that the API is designed to be flexible to meet the needs of each company accessing the services, but once developers create an application, it works automatically to measure emissions and purchase the offsets. “The solution itself is automated. Most of the work happens up front, and once we get integrated it becomes a fully productized and operationalized ongoing measurement and offsetting solution,” he said.
As customers build solutions using the tool, they can then offset their carbon usage by buying carbon offsets from the public markets, and this can be automated based on the usage of a given company. Cloverly monitors the offset market to ensure that the sources are credible and are adding new ones as they develop.
The company is working with over 600 brands, which have offset over 55 million pounds of carbon to this point. The API was originally conceived by Oni when he was working at the Southern Company and spun out as a startup on Earth Day in 2019.
Oni, who is Black, is moving away from day-to-day operations as he hands the baton to Rubottom, but he recognizes the significance of this funding from a diversity perspective.
“As a Black tech founder of a climate tech company, it’s incredibly validating to have TechSquare Ventures and SoftBank’s Opportunity Fund as investors. It will take diverse people and teams to find solutions to create a more sustainable future,” he said.
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Nylas, maker of APIs to integrate email and other productivity tools, raises $120M, passes 80K developers
Companies like Stripe and Twilio have put APIs front and center as an effective way to integrate complex functionality that may not be core to your own technology stack but is a necessary part of your wider business. Today, a company that has taken that model to create an effective way to integrate email, calendars and other tools into other apps using APIs is announcing a big round of funding to expand its business.
Nylas, which describes itself as a communications API platform — enabling more automation particularly in business apps by integrating productivity tools through a few lines of code — has raised $120 million in funding, money that it will be using to continue expanding the kinds of APIs that it offers, with a focus in particular not just on productivity apps, but AI and related tools to bring more automation into workflows.
Nylas is not disclosing its valuation, but this is a very significant step up for the company at a time when it is seeing strong traction.
This is more than double what Nylas had raised up to now ($55 million since being founded in 2015), and when it last raised — a $16 million Series B in 2018 — it said it had “thousands of developers” among its users. Now, that number has ballooned to 80,000, with Nylas processing some 1.2 billion API requests each day, working out to 20 terabytes of data, daily. It also said that revenue growth tripled in the last 12 months.
The Series C is bringing a number of interesting names to Nylas’s cap table. New investor Tiger Global Management is leading the round, with previous backers Citi Ventures, Slack Fund, 8VC and Round13 Capital also participating. Other new backers in this round include Owl Rock Capital, a division of Blue Owl; Stripe co-founders Patrick Collison and John Collison; Klarna CEO Sebastian Siemiatkowski; and Tony Fadell.
As with other companies in the so-called API economy, the gap and opportunity that Nylas has identified is that there are a lot of productivity tools that largely exist in their own silos — meaning when a person wants to use them when working in an application, they have to open a separate application to do so. At the same time, building new, say, tools, or building a bridge to integrate an existing application, can be time-consuming and complex.
Nylas first identified this issue with email. An integration to make it easier to use email and the data housed in it — which works with emails from major providers like Microsoft and Google, as well as other services built with the IMAP protocol — in other apps picked up a lot of followers, leading the company to expand into other areas that today include scheduling and calendaring, a neural API to build in tools like sentiment analysis or productivity or workflow automation; and security integrations to streamline the Google OAuth security review process (used for example in an app geared at developers).
“The fundamental shift towards digital communications and connectivity has resulted in companies across all industries increasingly leaning on developers to solve critical business challenges and build unique and engaging products and experiences. As a result, APIs have become core to modern software development and digital transformation,” Gleb Polyakov, co-founder and CEO of Nylas, said in statement.
“Through our suite of powerful APIs, we’re arming developers with the tools and applications needed to meet customer and market needs faster, create competitive differentiation through powerful and customized user experiences, and generate operational ROI through more productive and intelligently automated processes and development cycles. We’re thrilled to continue advancing our mission to make the world more productive and are honored to have the backing of distinguished investors and entrepreneurs.”
Indeed, the rise of Nylas and the function it fulfills is part of a bigger shift we’ve seen in businesses overall: as organizations become more digitized and use more cloud-based apps to get work done, developers have emerged as key mechanics to help that machine run. A bigger emphasis on APIs to integrate services together is part of their much-used toolkit, one of the defining reasons for investors backing Nylas today.
“Companies are rapidly adopting APIs as a way to automate productivity and find new and innovative ways to support modern work and collaboration,” said John Curtius, a partner at Tiger, in a statement. “This trend has become critical to creating frictionless and meaningful data-driven communications that power digital transformation. We believe Nylas is uniquely positioned to lead the future of the API economy.” Curtius is joining the board with this round.
Corrected to note that Blue Owl is not connected to State Farm.
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Salt Security lands $70M for tech to protect APIs from malicious abuse
APIs make the world go round in tech, but that also makes them a very key target for bad actors: As doorways into huge data troves and services, malicious hackers spent a lot of time looking for ways to pick their locks or just force them open when they’re closed, in order to access that information. And a lot of recent security breaches stemming from API vulnerabilities (see here, here and here for just a few) show just how real and current the problem is.
Today, a company that’s building a network of services to help those using and producing APIs to identify and eradicate those risks is announcing a round of funding to meet a growing demand for its services. Salt Security, which provides AI-based technology to identify issues and stop attacks across the whole of your API library, has closed $70 million in funding, money that it will be using both to meet current demand but also continue building out its technology for a wider set of services and use cases for API management.
The funding is being led by Advent International, by way of Advent Tech, with Alkeon Capital, DFJ Growth and previous backers Sequoia Capital, Tenaya Capital, S Capital VC and Y Combinator all also participating.
Salt, founded in Israel and now active globally, is not disclosing valuation, but I understand from a reliable source that it is in the region of $600-700 million.
As with many of the funding rounds that seem to be getting announced these days, this one is coming on the heels of both another recent round, as well as strong growth. Salt has raised $131 million since 2016, but nearly all of that — $120 million, to be exact — has been raised in the last year.
Part of the reason for that is Salt’s performance: In the last 12 months, it’s seen revenue grow 400% (with customers including a range of Fortune 500 and other large businesses in the financial services, retail and SaaS sectors like Equinix, Finastra, TripActions, Armis and DeinDeal); headcount grow 160%; and, perhaps most importantly, API traffic on its network grow 380%.
That growth in API traffic underscores the issue that Salt is tackling. Companies these days use a variety of APIs — some private, some public — in their tech stack as a way to interface with other businesses and run their services. APIs are a huge part of how the internet and digital services operate, with Akamai estimating that as much as 83% of all IP traffic is API traffic.
The problem, Roey Eliyahu, CEO and co-founder of Salt Security, told me, is that this usage has outpaced how well many manage those APIs.
“How APIs have evolved is very different to how developers used APIs years ago,” he said. “Before, there were very few, and you could say they were more manageable, and they contained less-sensitive data, and there were very few changes and updates made to them,” he said. “Today with the pace of development, not only are they always getting updated, but you have thousands of them now touching crown jewels of the company.”
This has made them a prime target for malicious hackers. Eliyahu notes Gartner stats that predict that by 2022, APIs will make up the largest attack vector in cybercrime.
Salt’s approach starts with taking stock of a whole network and doing a kind of spring clean to find all the APIs that might be used or abused.
“Companies don’t know how many APIs they even have,” Eliyahu said, noting that some 40%-80% of the APIs in existence for a typical company’s data are not even in active operation, lying there as “shadow APIs” for someone to pick up and misuse.
It then looks at what vulnerabilities might inadvertently be contained in this mix and makes suggestions for how to alter them to fix that. After this, it also monitors how they are used in order to stop attacks as they happen. The third of these also involves remediation “insights”, but carrying out the remediation is done by third parties at the moment, Eliyahu said. All of this is done through Salt’s automated, AI-based, flagship Salt Security API Protection Platform.
There are a number of competitors in the same space as Salt, including Ping, and newer players like Imvision and 42Crunch (which raised funding earlier this month), and the list is likely to grow as not just other API management companies get deeper into this huge space, but cybersecurity companies do, too.
“The rapid proliferation of APIs has dramatically altered the attack surface of applications, creating a major challenge for large enterprises since existing security mechanisms cannot protect against this new threat,” said Bryan Taylor, managing partner and head of Advent’s technology team, in a statement. “We continue to see API security incidents make the news headlines and cause significant reputational risk for companies. As we investigated the API security market, Salt stood out for its multi-year technical lead, significant customer traction and references, and talented team. We look forward to drawing on our deep experience in this sector to partner with Salt in this exciting new chapter.”
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Sinch, a Swedish customer engagement giant, raises $1.1B, SoftBank and Temasek participating
Sinch — a Twilio competitor based out of Sweden that provides a suite of services to companies to build communications and specifically “customer engagement” into their services by way of APIs — has been on a steady funding and acquisitions march in the last several months to scale its business, and today comes the latest development on that front.
The company has announced that it has raised another $1.1 billion in a direct share issue, with significant chunks of that funding coming from Temasek and SoftBank, in order to continue building its business.
Specifically, the company — which is traded on the Swedish stock exchange Nasdaq Stockhom and currently has a market cap of around $11 billion — said that it was making a new share issue of 7,232,077 shares at SEK 1,300 per share, raising approximately SEK 9.4 billion (equivalent to around $1.1 billion at current rates).
Sinch said that investors buying the shares included “selected Swedish and international investors of institutional character,” highlighting that Temasek and SB Management (a direct subsidiary of SoftBank Group Corp.) would respectively take SEK 2,085 million and 0.7 million shares. This works out to a $252 million investment for Temasek, and $110 million for SoftBank.
SoftBank last December took a $690 million stake in Sinch (when it was valued at $8.2 billion). That was just ahead of the company scooping up Inteliquent in the U.S. in January for $1.14 billion to move a little closer to Twilio’s home turf.
Sinch is not saying much more beyond the announcement of the share issue for now, except that the raise was made to shore up its financial position ahead of more M&A activity.
“Sinch has an active M&A-agenda and a track record of successful acquisitions, making [it] well placed to drive continued consolidation of the messaging and [communications platform as a service, CPaaS] market,” it said in a short statement. “Furthermore, the increased financial flexibility that the directed new share issue entails further strengthens the Company’s position as a relevant and competitive buyer.”
The company is profitable and active in more than 40 markets, and CEO Oscar Werner said in Sinch’s most recent earnings report that in the last quarter alone that its communications APIs — which work across channels like SMS, WhatsApp, Facebook Messenger, chatbots, voice and video — handled 40 billion mobile messages.
Notably, its strategy has a strong foothold in the U.S. because of the Inteliquent acquisition. It will be interesting to see how and if it continues to consolidate to build up market share in that part of the world, or whether it focuses elsewhere, given the heft of two very strong Asian investors now in its stable.
“Becoming a leader in the U.S. voice market is key to establish Sinch as the leading global cloud communications platform,” said Werner in January.
While Sinch has focused much of its business, as has Twilio, around an API-based model focused on communications services, its acquisition of Inteliquent also gave it access to a large, legacy Infrastructure-as-a-Service (IaaS) product set, aimed at telcos to provide off-net call termination (when a call is handed off from one carrier to another) and toll-free numbers.
Tellingly, when Sinch acquired Inteliquent, the two divisions each accounted for roughly half of its total business, but the CPaaS business is growing at twice the rate of IaaS, which points to how Sinch views the future for itself, too.
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Zoom launches $100M Zoom Apps investment fund
When Zoom launched Zoom Apps and the Marketplace as a place to sell them last year, it was a big signal that the company wanted to be more than just a popular video conferencing application. It wanted to be a platform, which developers could use to build applications on top of Zoom.
Today the company announced a $100 million investment fund to encourage the most promising startups using the Zoom toolset to launch a business by giving them funding, while using that as a springboard to encourage other developers to take advantage of the tooling on the platform.
“We’re looking for companies with a viable product and early market traction, and a commitment to developing on and investing in the Zoom ecosystem,” Zoom’s Colin Born wrote in a blog post announcing the new program.
The company’s corporate development team, with heavy involvement from the Zoom executive team, will be in charge of selecting and managing the portfolio companies. The company plans to invest between $250,000 and $2.5 million in each startup in the portfolio.
“A big part of this is helping facilitate those early companies and giving them the access to resources and connections within Zoom, so that they can grow and succeed,” Zoom CTO Brendan Ittelson told me.
While the company wants to invest successfully, a big part of this is using the fund to encourage developers to take advantage of the platform offerings from Zoom. “We feel we’ll help [these startups] build these valuable and engaging experiences and by having that and by investing, we’re helping bring solutions and further expand the ecosystem and our customers should benefit from that,” he said.
Zoom has a number of developer tools that budding entrepreneurs can use to build applications that take advantage of Zoom functionality. In March the company introduced an SDK (software development kit) designed to help programmers embed Zoom functionality inside other applications.
The company also provides tools for embedding an application inside of Zoom, such as one designed for a specific purpose, like education or healthcare, and it has created a centralized place to learn about all of them at developer.zoom.us.
Zoom is not alone in investing in companies building applications on its platform. Firms like Sequoia, Maven Ventures and Emergence Capital have already started investing in startups building companies on top of Zoom, including Mmhmm, Docket and ClassEdu.
The fund gives startup founders one more option to get some funding to get their idea off the ground. Ittelson says all of the investments will be seed-level investments for starters, and they will be providing developer and business resources to help the young startups build and distribute their products.
While he says the company will be on the lookout for promising startups to bring into the portfolio, interested entrepreneurs can apply directly at zoom.com/fund.
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Sendbird raises $100M at a $1B+ valuation, says 150M+ users now interact using its chat and video APIs
Messaging is the medium these days, and today a startup that has built an API to help others build text and video interactivity into their services is announcing a big round to continue scaling its business. Sendbird, a popular provider of chat, video and other interactive services to the likes of Reddit, Hinge, Paytm, Delivery Hero and hundreds of others by way of a few lines of code, has closed a round of $100 million, money that it plans to use to continue expanding the functionalities of its platform to meet our changing interactive times. Sendbird has confirmed that the funding values the company at $1.05 billion.
Today, customers collectively channel some 150 million users through Sendbird’s APIs to chat with each other and large groups of users over text and video, a figure that has seen a lot of growth in particular in the last year, where people were spending so much more time in front of screens as their primary interface to communicate with the world.
Sendbird already provides some services around that core functionality, such as moderation and text search. John Kim, Sendbird’s CEO and founder, said that additional developments like moderation has seen a huge take-up, and services it plans to add into the mix include payments and logistics features, and that it is looking at adding in group audio conversations for customers to build their own Clubhouse clones.
“We are getting enquiries,” said Kim. “We will be setting it up in a personalized way. Voice chat has certainly picked up due to Clubhouse.”
The funding — oversubscribed, the company says — is being led by Steadfast Financial, with SoftBank’s Vision Fund 2 also participating, along with previous backers ICONIQ Capital, Tiger Global Management and Meritech Capital. It comes about two years after Sendbird closed its Series B at $102 million, and the startup appears to have nearly doubled its valuation since then: PitchBook estimates it was around $550 million in 2019.
That growth, in a sense, is not a surprise, given not just the climate right now for virtual interaction, but the fact that Sendbird itself has tripled the number of customers using its tools since 2019. The company, co-headquartered in Seoul, Korea and San Mateo, California, has now raised around $221 million.
The market that Sendbird has been pecking away at since being founded in 2013 is a hefty one.
Messaging apps have become a major digital force, with a small handful of companies overtaking (and taking on) the primary features found on the most basic of phones and finding traction with people by making them easier to use and full of more interesting features to use alongside the basic functionality. That in turn has led a wave of other companies to build in their own communications features, a way both to provide more community for their users, and to keep people on their own platforms in the process.
“It’s an arms race going on between messaging and payment apps,” Sid Suri, Sendbird’s marketing head, said to me in describing the competitive landscape. “There is a high degree of urgency among all businesses to say we don’t have to lose users to any of them. White label services like ours are powering the ability to keep up.”
Sendbird is indeed one of a wave of companies that have identified both that trend and the opportunity of building that functionality out as a commodity of sorts that can be embedded anywhere a developer chooses to place it by way of an API. It’s not the only one: Others in the same space include publicly listed Twilio, the similarly named competitor MessageBird (which is also highly capitalised and has positioned itself as a consolidator in the space), PubNub, Sinch, Stream, Firebase and many more.
That competition is one reason Sendbird has raised money. It gives it more capital to bring on more users, and critically to invest in building out more functionality alongside its core features, to address the needs of its existing users and to discover new opportunities to provide them with features they perhaps didn’t know they needed in their messaging channels to keep users’ attention.
“We are doing a lot around transactions and payments, as well as logistics,” Kim said in an interview. “We are really building out the end to end experience [since that] really ties into engagement. A couple of new features will be heavily around transactions, and others will be around more engagement.”
Karan Mehandru, a partner at Steadfast, is joining the board with this round, and he believes that there remains a huge opportunity, especially when you consider the many verticals that have yet to adopt solid and useful communications channels within their services, such as healthcare.
“The channel that Sendbird is leveraging is the next channel we have come to expect from all brands,” he said in an interview. “Sendbird may look the same as others but if you peel the onion, providing a scalable chat experience that is highly customized is a real problem to solve. Large customers think this is critical but not a core competence and then zoom back to Sendbird because they can’t do it. Sendbird is a clear leader. Sendbird is permeating many verticals and types of companies now. This is one of those rare companies that has been at the right place at the right time.”
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Oso announces $8.2M Series A to simplify authorization for developers
When we think about getting access to an application, we tend to focus on the authentication side — granting or denying people (or devices) entry. But there is another piece to this, and that’s authorization. This is related to what you can do once you are inside the application, and Oso, an early-stage startup, has created an open-source library for developers to make it easier to build authorization in their applications.
Today, the company announced an $8.2 million Series A led by Sequoia with participation from SV Angel, Company Ventures, Highland Capital and numerous angel investors. When combined with a $2.7 million seed round from 2019, it brings the total raised to $10.9 million.
Company co-founder and CEO Graham Neray says that developers have benefited from tools like Stripe and Twilio to normalize the use of third-party APIs to offload parts of the application that aren’t core to the value prop. Oso does the same thing, except for authorization.
“We help developers to speed up their authorization roadmaps by up to 4x, and the way that we do that is by providing this library, which comes with pre-built integrations, guides and an underlying policy language,” Neray explained.
He says that authorization is a misunderstood concept, and as though to confirm this, when I tried to explain Oso to a colleague, his first thought was that it is an Okta competitor. It’s not. As Neray explains, authorization and authentication are related, but are in fact different and require a different set of tools.
While tools like Okta grant you access, authorization determines what buttons can you click, what pages can you see, what data can you access. Most developers handle this manually by writing the authorization code themselves, linking it to Active Directory (or a similar tool) and fashioning a permissions matrix. Oso’s goal is to remove that burden and provide a set of tools to abstract away most of the complexity.
The tool is open source and the startup is concentrating on building a community of users for now to build developer interest. Over time, they fully intend to build a commercial company on top of that, but are still thinking about how that will look.
For now, the company, which launched in 2018, has nine employees with plans to triple that over the next 18 months. Neray and co-founder and CTO Sam Scott are thinking carefully about how to build a diverse, inclusive and equitable company as they grow. That means hiring from underrepresented groups, treating them fairly and making them feel like they belong. Neray says at this point, he is doing all of the hiring.
“I make a concerted effort to ensure that our pipeline is as diverse as I want the team to be — full stop — and that’s the only way to do it,” he said.
He adds that while building a diverse workforce is the morally right thing to do for him and his co-founder, there is also a practical business side to this too. “We don’t want to build an echo chamber with people from the same background, the same thought process and all the same upbringing,” he said.
When the company can return to the office, the plan is to have a home base, but let folks work where they want and how they want. “The plan is we will have an office in New York, and we will have remote team members. So in one form or another it will be hybrid,” Neray said.
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Stream raises $38M as its chat and activity feed APIs power communications for 1B users
A lot of our communication these days with each other is digital, and today one of the companies enabling that — with APIs to build chat experiences into apps — is announcing a round of funding on the back of some very strong growth.
Stream, which lets developers build chat and activity streams into apps and other services by way of a few lines of code, has raised $38 million, funding that it will be using to continue building out its existing business as well as to work on new features.
Stream started out with APIs for activity feeds, and then it expanded to chat, which today can be integrated into apps built on a variety of platforms. Currently, its customers integrate third-party chatbots and use Dolby for video and audio within Stream, but over time, these are all areas where Stream itself would like to do more.
“End-to-end encryption, chatbots: We want to take as many components as we can,” said Thierry Schellenbach, the CEO who co-founded the startup with the startup’s CTO Tommaso Barbugli in Amsterdam in 2015 (the startup still has a substantial team in Amsterdam headed by Barbugli, but its headquarters is now in Boulder, Colorado, where Schellenbach eventually moved).
Image Credits: Stream (opens in a new window)
The company already has amassed a list of notable customers, including Ikea-owned TaskRabbit, NBC Sports, Unilever, Delivery Hero, Gojek, eToro and Stanford University, as well as a number of others that it’s not disclosing across healthcare, education, finance, virtual events, dating, gaming and social. Together, the apps Stream powers cover more than 1 billion users.
This Series B round is being led by Felicis Ventures’ Aydin Senkut, with previous backers GGV Capital and 01 Advisors (the fund co-founded by Twitter’s former CEO and COO, Dick Costolo and Adam Bain) also participating.
Alongside them, a mix of previous and new individual and smaller investors also participated: Olivier Pomel, CEO of Datadog; Tom Preston-Werner, co-founder of GitHub; Amsterdam-based Knight Capital; Johnny Boufarhat, founder and CEO of Hopin; and Selcuk Atli, co-founder and CEO of social gaming app Bunch (itself having raised a notable round of $20 million led by General Catalyst not long ago).
That list is a notable indicator of what kinds of startups are also quietly working with Stream.
The company is not disclosing its valuation but said chat revenue grew by 500% in 2020.
Indeed, the Series B speaks of a moment of opportunity: It is coming only about six months after the startup raised a Series A of $15 million, and in fact Stream wasn’t looking to raise right now.
“We were not planning to raise funding until later this year but then Aydin reached out to us and made it hard to say no,” Schellenbach said.
“More than anything else, they are building on the platforms in the tech that matters,” Senkut added in an interview, noting that its users were attesting to a strong return on investment. “It’s rare to see a product so critical to customers and scaling well. It’s just uncapped capability… and we want to be a part of the story.”
That moment of opportunity is not one that Stream is pursuing on its own.
Some of the more significant of the many players in the world of API-based communications services like messaging, activity streams — those consolidated updates you get in apps that tell you when people have responded to a post of yours or new content has landed that is relevant to you, or that you have a message, and so on — and chat include SendBird, Agora, PubNub, Twilio and Sinch, all of which have variously raised substantial funding, found a lot of traction with customers, or are positioning themselves as consolidators.
That may speak of competition, but it also points to the vast market there for the tapping.
Indeed, one of the reasons companies like Stream are doing so well right now is because of what they have built and the market demand for it.
Communications services like Stream’s might be best compared to what companies like Adyen (another major tech force out of Amsterdam), Stripe, Rapyd, Mambu and others are doing in the world of fintech.
As with something like payments, the mechanics of building, for example, chat functionality can be complex, usually requiring the knitting together of an array of services and platforms that do not naturally speak to each other.
At the same time, something like an activity feed or a messaging feature is central to how a lot of apps work, even if they are not the core feature of the product itself. One good example of how that works are food ordering and delivery apps: they are not by their nature “chat apps” but they need to have a chat option in them for when you do need to communicate with a driver or a restaurant.
Putting those forces together, it’s pretty logical that we’d see the emergence of a range of tech companies that both have done the hard work of building the mechanics of, say, a chat service, and making that accessible by way of an API to those who want to use it, with APIs being one of the more central and standard building blocks in apps today; and a surge of developers keen to get their hands on those APIs to build that functionality into their apps.
What Stream is working on is not to be confused with the customer-service focused services that companies like Zendesk or Intercom are building when they talk about chat for apps. Those can be specialized features in themselves that link in with CRM systems and customer services teams and other products for marketing analytics and so on. Instead, Stream’s focus are services for consumers to talk to other consumers.
What is a trend worth watching is whether easy-to-integrate services like Stream’s might signal the proliferation of more social apps over time.
There is already at least one key customer — which I am now allowed to name — that is a steadily growing, still young social app, which has built the core of its service on Stream’s API.
With just a handful of companies — led by Facebook, but also including ByteDance/TikTok, Tencent, Twitter, Snap, Google (via YouTube) and some others depending on the region — holding an outsized grip on social interactions, easier, platform-agnostic access to core communications tools like chat could potentially help more of these, with different takes on “social” business models, find their way into the world.
“Stream’s technology addresses a common problem in product development by offering an easy-to-integrate and scalable messaging solution,” said Dick Costolo of 01 Advisors, and the former Twitter CEO, in a statement. “Beyond that, their team and clear vision set them apart, and we ardently back their mission.”
Updated to correct that the revenue growth is not related to the valuation figure.
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Twilio to become minority owner in Syniverse Technologies with $750M investment
Syniverse Technologies, a company that helps mobile providers move communications across public and private networks, announced an extensive partnership with Twilio this morning. Under the agreement, Twilio is investing up to $750 million to become a minority owner in the company.
The idea behind the partnership is to combine Twilio’s API communications expertise with Syniverse’s mobile carrier contacts to create this end-to-end communications system. Twilio’s strength has always been its ability to deliver communications like texts without having a carrier relationship. This deal gives them access to that side of the equation.
James Attwood, executive chairman at Syniverse, certainly saw the value of the two companies working together. “The partnership will provide Syniverse access to Twilio’s extensive enterprise and API services expertise, creating opportunities to continue to build on Syniverse’s highly innovative product portfolio that helps mobile network operators and enterprises make communications better for their customers,” Attwood said in a statement.
Today’s deal comes on the heels of the company’s $3.2 billion acquisition of Segment at the end of last year as it continues to look for ways to expand its markets. Will Townsend, an analyst at Moor Insight & Strategy who covers the network and carrier markets, sees this deal giving Twilio access to a broader set of technologies.
“Twilio [gets] access to Syniverse’s significant capabilities in massive industrial IoT and private 4G LTE and 5G cellular networking. Both are poised to ramp significantly given newfound enterprise access to licensed spectrum via recent C-Band and CBRS auctions,” Townsend told me. He believes this will help Twilio reach parts of the enterprise not connected by Wi-FI or where the customers are dealing with “a mishmash of solutions that don’t scale or propagate well.”
As it turns out, it’s not a coincidence the two companies are coming together like this. In fact, Twilio has been a Syniverse customer for some time, according to Chee Chew, chief product officer at Twilio.
It’s a case of an old-school company like Syniverse, which was founded in 1987, combining forces with a more modern approach to communications like Twilio, which provides developers with APIs to deliver communications services inside applications with just a couple of lines of code.
The Wall Street Journal, which broke the news of this deal, is also reporting the company could go public via SPAC at a value of between $2 and $3 billion some time later this year. That would suggest that it has not gained much value since the 2010 deal.
Holger Mueller, an analyst at Constellation Research, says the SPAC provides an interesting additional component to the deal. “The high-flying stock market creates all kind of new chickens, one of them being a SPAC, and that’s the financial opportunity that Twilio is likely pursuing with the investment into Syniverse. The more immediate benefit is for Twilio to use the messaging vendor for its services. Call it a partnership with investment upside,” Mueller said.
According to Syniverse, “the company is one of the largest private IP Packet Exchange (IPX) providers in the world and offers a range of networking solutions, excelling in scenarios where seamless connections must cross over networks — either across multiple private networks or between public and private networks.”
The company is currently owned by the Carlyle Group private equity firm, which bought it in 2010 for $2.6 billion. Twilio launched in 2008 and raised over $236 million before going public in 2016 at $15 per share. The stock was up 3.82% in early trading, suggesting that Wall Street approves of the deal.
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